Responsibilities

• Design and execute learning journeys, enablement programs, and training for cross-functional teams adopting new content capabilities, tools, and guidelines.
• Lead end-to-end content workflows and governance , ensuring alignment across marketing and business stakeholders.
• Identify workflow bottlenecks and develop scalable processes that improve efficiency and accelerate content delivery.
• Manage content lifecycles, asset repositories, timelines, approvals, and multi-channel deliverables.
• Facilitate cross-functional content forums, review meetings, and stakeholder alignment sessions.
• Translate strategic requirements into clear operational plans, action items, and execution timelines.
• Drive change management and adoption of new content tools, processes, guidelines, and AI-enabled capabilities.
• Partner with creative, marketing, legal/regulatory, technology, and executive stakeholders.
• Analyze workflow performance, asset utilization, and operational metrics to identify continuous improvement opportunities.

Requirements

• Bachelor's degree.
• 5–7 years of experience in content operations, marketing operations, creative project management, or a related field.
• Proven experience managing end-to-end content workflows and multi-channel content delivery.
• Experience working with content management systems (CMS) and/or digital asset management platforms.
• Strong project management, organizational, communication, and stakeholder management skills.
• Demonstrated ability to influence cross-functional teams without direct authority.
• Experience developing processes, documentation, training, and enablement programs.
• Strong analytical and problem-solving skills with a focus on continuous improvement.

Preferred

• Experience within the pharmaceutical, biotechnology, or life sciences industry .
• Familiarity with MLR/PRC review processes .
• Experience with Veeva Vault, Adobe Experience Manager (AEM), or similar CMS/DAM platforms .
• Experience with Agile marketing methodologies and creative agency workflows.
• Experience supporting generative AI adoption for content creation or content management.
• Previous experience with enterprise-scale content operations or marketing transformation initiatives.