Senior Marketing Support Specialist

Orlando, FL (On-site)

$22/hr – $33/hrSenior Level5+ years expFull time

Posted 1 day ago

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Job Summary

Owns a multi-auction marketing strategy for assigned locations, driving client engagement and sale-day experience through targeted outreach, partnerships, and branding initiatives.

  • Manages presence of location signage and POS materials.
  • Provides weekly sales/client performance recaps and analytics.
  • Collaborates with field marketing and sales teams to drive performance.

Job Description

Responsibilities

  • Partners with Sr. Manager/Manager, Field Marketing to understand objectives and goals of assigned auction location(s) and is responsible for a multi-auction strategy and support model.
  • Strategically identifies and contacts targeted clients through tactical marketing efforts including email, phone outreach, social media, and sales enablement.
  • Coordinates and delivers on the overall presence of assigned location ensuring physical and digital signage and other point of sale materials are properly placed and visible to clients and aligns with Manheim brand guidelines.
  • Influences the sale day experience by engaging with clients in the auction lanes and facilitates in lane promotions and activities.
  • Strategically identifies and contacts targeted clients via phone to discuss special sales, feedback, or respond to a specific business need (as needed).
  • Builds relationships with auction leadership, field sales, and key dealer and commercial clients.
  • Coordinates and manages initiatives alongside field sales including blitzes and new seller welcome campaigns.
  • Manages giveaway/promotional items and performs monthly audits on allotment.
  • Effectively manages auction location(s) website, social media platforms, and sales enablement content.
  • Provides weekly recaps on sale and client performance to field and auction leadership.

Requirements

  • Bi-lingual skillset required (English/Spanish).
  • Full-time, onsite Monday through Friday (Orlando location).
  • High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience; or 7 years’ experience in a related field.
  • 2 years of marketing experience required.
  • Excellent communication (written and verbal), interpersonal, organizational skills required.
  • Knowledge of Salesforce or other CRM platform required.
  • Knowledge of Microsoft Office suite required.
  • Ability to work in a high-performing, fast-paced environment.
  • Ability to adapt to an ever-changing industry and react to change in a positive manner.
  • Ability to work under time constraints and meet deadlines.

Preferred

  • Previous experience in the automotive industry preferred.

Benefits

  • Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
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Cox Enterprises

4.4 Glassdoor

Thousands of employees, one goal: empower people today to build a better future for the next generation. How do we do that? By disrupting industries. By treating our employees as our most important resource. By improving the quality of life in our communities and by protecting our planet. We create a culture with flexible career growth, generous benefits and an environment where you’re empowered to make time for teammates, family, friends and yourself. Founded in 1898, Cox’s legacy of innovation continues to drive us forward today. We know great things never came from comfort zones. Today we’re powering smart cities with powerhouse broadband communications, pioneering greener modes of transportation and hatching new technologies to slash the glut of global waste. Through our investments and our major divisions — Cox Communications and Cox Automotive — we’re focused on the future of mobility, connectivity and sustainability. We are a global, family-owned organization with a purpose. Come build a better future with us and make your mark.

Atlanta, Georgia, USA
35K employees (3,396 in marketing)
85% recommend to a friend
96% CEO approval

Traffic Signals

Monthly Visitors
196.5K
Monthly Google Ads Budget
$9.5K
Traffic Source Mix
Search
20.4%
Direct
53.4%
Referral
23.7%
Social
1.7%
Paid
0.6%

Headcount Trend

Current headcount: ~34.9K

Marketing Team

Marketing Team Size
2,634 (8% of company)
Median Career Experience
12 years
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
10

Funding

Total Funding
$1.7M
Last Raise
$1.7M
Grant, 11 years ago

Funding History

  • Dec 2014
    Grant • $1.7M

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