Responsibilities

• AI & Automation Strategy: Define and execute the AI and automation roadmap across the marketing and revenue tech stack
• Identify opportunities to apply AI for lead management, campaign optimization, personalization, forecasting, enablement, and operational efficiency
• Evaluate, test, and implement AI capabilities within existing tools and emerging platforms, with a particular focus on Qualified, Hubspot, and Outreach.
• AI Training & Optimization: Train and fine-tune AI models, copilots, and agents within tools such as Qualified, HubSpot, Salesforce, Outreach, and Highspot
• Optimize AI-driven workflows (e.g., lead routing, scoring, prioritization, content recommendations, conversation intelligence)
• Monitor AI performance, accuracy, bias, and impact; continuously iterate based on results, partnering with product marketing and solutions engineering to ensure accuracy and up-to-date information
• Agent & Workflow Development: Design, build, and maintain AI agents and automated workflows using native platform automation and recommending new tools
• Integrate AI agents across systems to support end-to-end revenue processes
• Document agent logic, prompts, guardrails, and governance standards
• Martech Stack Ownership: Working within Qualified, HubSpot and Salesforce, ensuring clean data, scalable architecture, and strong integrations across platforms

Requirements

• 4-7 years of Marketing Operations, Revenue Operations, or Systems Operations experience
• Hands-on experience with HubSpot, Qualified, and Salesforce (required)
• Proficiency with BI/reporting tools such as PowerBI, Tableau, Sisense, or Calibermind, and the ability to translate data into action
• Experience training, configuring, or optimizing AI features within martech and salestech platforms
• Familiarity with SDR tools such as Outreach and Highspot
• Experience building automations and integrations using n8n or similar workflow tools
• Understanding of AI agents, prompt design, workflow orchestration, and governance
• Excellent cross-functional communication and documentation skills

Preferred

• Experience in global cybersecurity organizations
• Experience with CaliberMind (or other multi-touch attribution platforms)
• Background in RevOps or Sales Ops
• Familiarity with data enrichment, intent data, and conversation intelligence tools
• Experience managing or mentoring junior ops team members

Benefits

• Competitive salary
• Medical, dental, vision, 401(K), and additional incentives
• Culture of community and opportunity to work in a growing organization
• Room for career growth and professional development
• Training and educational opportunities