Senior Manager, Supplemental Benefits growth

Responsibilities

• Own and evolve execution of the Deals & Engagement Engine, identifying opportunities to improve visibility, relevance, and performance
• Lead development and execution of engagement and activation strategies across Medicare, FSA/HSA, and Employer segments
• Drive cross-functional alignment with Product, Marketing, and Analytics to influence experience enhancements across rewards, search, and shopping journeys
• Own personalization and targeting initiatives, defining strategy and ensuring execution delivers measurable improvements in conversion and engagement
• Define, track, and act on KPIs, proactively identifying performance drivers, risks, and optimization opportunities
• Own delivery of measurable financial and engagement outcomes, driving quantifiable lifts in conversion, member spend, and program adoption
• Lead cross-functional initiatives end-to-end, removing blockers and driving accountability across Product, Marketing, Analytics, and Operations
• Translate insights into action, prioritizing opportunities and influencing stakeholders to implement improvements
• Develop and scale best practices, building playbooks and repeatable processes to improve engagement performance over time
• Provide mentorship and leadership, raising the bar for execution excellence

Requirements

• 5–8 years’ experience in product, digital engagement, analytics, or related strategy roles
• Demonstrated ability to own initiatives end-to-end and drive measurable business outcomes
• Strong analytical mindset with ability to independently identify opportunities and prioritize actions
• Proven ability to influence cross-functional teams without direct authority
• Strong communication skills with ability to synthesize and present insights
• Bachelor’s degree

Preferred

• Omni-channel retail, healthcare, or fintech experience
• Advanced degree preferred

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments .