Senior Manager, Social Media & Content Production

Los Angeles, CA (Hybrid)

$80K/yr – $103K/yrSenior Level4+ years expFull time

Posted 4 months ago

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Job Summary

Drive LA Tourism’s social program by owning day-to-day content, freelancer partnerships, and cross‑department collaboration.

  • Own day-to-day social media management and content creation.
  • Must-have: 4–5 years of hands-on social media experience.
  • Standout: Experience coordinating freelancers and influencer partnerships.

Job Description

Responsibilities

  • Own day-to-day management of LA Tourism’s global social media platforms (6M + followers), including in-market content capture, editing (photo/video), posting, and community management.
  • Co-develop program-level social strategies with the Creative Director and execute content creation hands-on using a stable of freelancers and influencers year-round (examples: Dine LA, Event Marketing, LA Pride, Mega Sports Events, etc.). Source, recruit, negotiate and draft scope of work for contracts with each individual influencer and freelancer for marketing programs.
  • Produce and publish original content for all social channels, actively identifying real-time opportunities and driving traffic to the website to meet program and annual goals.
  • Maintain a bi-weekly social media editorial calendar for all platforms; ensure cultural and current events sensitivity; manage community engagement daily.
  • Partners with advertising agencies to align paid/organic content, optimize performance globally, and traffic assets as needed.
  • Support broader brand campaign strategies with Creative Director by translating ideas into social-ready content and publishing plans; offering suggestions on how to make the content work well on each platform.
  • Executes partner and ad sales deliverables as well as giveaways. Provides key performance metrics and insights for stakeholders as needed.
  • Perform other duties as assigned.
  • Attend events across Los Angeles (evenings/weekends as needed) to capture content for social media and web content campaigns, with a focus on Tourism Marketing District (TMD) hotels and more.
  • Collaborate with Creative Director to integrate stakeholder efforts in the overall social media editorial calendars; Balance inbound requests and prioritize against brand/program goals.

Requirements

  • 4-5 years of hands-on social media/content experience for lifestyle, entertainment, sports, or consumer brands.
  • High school diploma or equivalent.
  • Must possess and maintain a current, valid driver’s license and be able to drive a vehicle for work-related travel as needed and as applicable to the position.
  • Must be willing to partake in a comprehensive background check including a drug test in accordance with applicable laws.
  • Has a proficient knowledge of the Los Angeles community, neighborhoods and events.
  • Creative writing and photo editing skills, as well as an ability to communicate to multiple audiences in a variety of platforms.
  • Strong knowledge of online trends and tactics, influencer communities, usability standards, familiarity with branding and latest digital technologies, tools and best practices.
  • Comfortable working in the field (evenings/weekends as needed).
  • Familiarity with social analytics and ability to translate performance into optimization.
  • Experience collaborating with creative, media, and agency partners; low ego, team-first working style.
  • Must be proficient in MS Office (Word, Excel, PowerPoint).
  • Excellent verbal, written, and interpersonal communication skills.
  • Dependable, great attitude, highly motivated and a team player.
  • Possess strong organizational skills and attention to detail.
  • Ability to multi-task and meet multiple deadlines.
  • Ability to communicate effectively across various departments.
  • Ability to work in a changing environment.

Preferred

  • Bachelor’s degree preferred.
  • Lifestyle, brand or entertainment marketing experience.

Benefits

  • Hybrid work environment
  • Remote Monday and Friday
  • DTLA Tuesday through Thursday
  • Company paid parking in DTLA
  • Early Friday’s – our office closes every Friday at 2:30 pm
  • Holiday Office Closure (December 24th – January 1st)
  • 15 Paid Company Holidays
  • Paid Vacation Time
  • Paid Sick Time
  • Paid Floating Holidays
  • Paid Family Leave
  • Comprehensive health insurance (both PPO and HMO plans available)
  • Dental and vision plans (100% employer paid for some elections)
  • Pet insurance
  • Employer-paid life insurance, AD&D, short-term disability, and long-term disability, Aflac
  • Employee Assistance Program
  • Flexible Spending Account (Healthcare & Dependent Care)
  • 401(k) Retirement Savings Plan with up to 6% match that vests immediately
  • 401(k) match for qualified student loan payments
  • Monthly internet and phone stipend
Los Angeles Tourism & Convention Board logo

Los Angeles Tourism & Convention Board

2.9 Glassdoor

With a mission to improve the quality of life for all Angelenos through the economic and community benefits of Tourism, Los Angeles Tourism & Convention Board (LA Tourism) proudly represents over 1,000 local businesses across the region's travel & tourism community.As one of the world's most diverse and inclusive destinations where #EveryoneIsWelcome, Angelenos hail from 140 countries and speak over 220 different languages.Our diversity is our greatest strength, infusing every aspect of our community for residents and visitors alike. From innovative, eclectic culinary offerings, to our vibrant arts & cultural community, world-class sporting & entertainment events, iconic theme parks & attractions, a global fashion scene, and unbeatable year-round weather, LA offers something for everyone.So whether you're planning your next get-away or a professional meeting or event, our team is here to help you make the most of your time in our City of Angels!

Founded in 1977
Los Angeles, California, USA
146 employees (31 in marketing)
38% recommend to a friend

Traffic Signals

Monthly Visitors
680K
Monthly Google Ads Budget
$171.1K
Traffic Source Mix
Search
63.5%
Direct
28.7%
Referral
5.4%
Social
1.6%
Paid
0.7%

Headcount Trend

Current headcount: ~146

Marketing Team

Marketing Team Size
26 (18% of company)

Recent News