Senior Manager, Research & Insights

St. Louis, MO (Unknown)

Salary Not AvailableSenior Level8+ years exp

Posted 2 months ago

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Job Summary

Own end-to-end research program design and delivery across consumer, B2B, and complex sectors to drive strategic decisions in marketing, product, and business outcomes.

  • Research Design and Execution: Lead qualitative, quantitative, and mixed-method studies from concept through reporting.
  • Planning to Insight: Translate business challenges into learning agendas and actionable recommendations.
  • Cross-Function Collaboration: Partner with strategy, accounts, media, analytics, and client teams to embed research in planning and decision making.

Job Description

Responsibilities

  • Lead the design and execution of custom qualitative and quantitative research studies from concept through delivery, recommending methodologies that align with business objectives, audience needs, budget considerations, and project constraints
  • Translate ambiguous business, brand, and marketing challenges into actionable research plans and learning agendas
  • Design and oversee qualitative, quantitative, and mixed-method research approaches including surveys, interviews, focus groups, online communities, ethnographies, diary studies, observational research, content analysis, and hybrid methodologies
  • Develop questionnaires, discussion guides, analytical frameworks, coding structures, and reporting plans
  • Serve as a trusted advisor to internal teams and clients on research best practices, methodology selection, and interpretation of findings
  • Develop and manage sampling strategies for consumer, B2B, agriculture, and specialty audiences
  • Evaluate, select, and manage sample providers, recruiting partners, panel vendors, and fieldwork suppliers to ensure quality and representativeness
  • Oversee survey programming, testing, fieldwork execution, quotas, incidence rates, response quality controls, and data collection processes
  • Manage complex studies involving multiple audiences, markets, methodologies, and recruiting requirements
  • Ensure research projects are delivered on time, within budget, and according to methodological best practices

Requirements

  • Bachelor's degree in Marketing, Marketing Research, Business, Psychology, Sociology, Statistics, or a related field
  • 8+ years of experience in marketing research, consumer insights, audience intelligence, or strategy
  • Experience designing and leading custom qualitative and quantitative research programs from inception through reporting
  • Demonstrated curiosity about consumer behavior, client businesses, markets, and culture, with the ability to uncover insights that drive strategic decisions
  • Expertise in sampling strategy, vendor management, survey programming, fieldwork oversight, and research quality control
  • Demonstrated ability to independently translate business challenges into research approaches and actionable recommendations
  • Experience working in or with marketing, advertising, media, or research agencies
  • Strong analytical, storytelling, facilitation, and client presentation skills
  • Experience with Qualtrics, Forsta/Decipher, Tableau, R, or similar research and analytics platforms

Preferred

  • Experience within Financial Services, Agriculture, Energy, or other complex B2B industries
  • Experience managing multi-market, multi-audience, or mixed-method research programs

Benefits

  • Flexible work environment
  • Casual and creative atmosphere
  • Unlimited time off
  • Paid sabbatical
  • Parental leave
  • Medical, dental, and vision insurance
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HLK

2.5 Glassdoor

We build brands that refuse to sit still. Brands rooted in insights and strategy, powered by people, that are constantly in motion. Because it’s people — us, our clients and our customers — who shape a brand’s identity, amplify its triumphs and inspire its next move. So, we obsess over our people who are constantly listening to all the ways brands are being considered, challenged and celebrated.In an ever-changing landscape, we’re dedicated to growth and helping brands evolve – pushing boundaries and challenging conventions – in the midst of change and uncertainty. We’re building brands that move people.

Founded in 1977
St Louis, Missouri, USA
436 employees (101 in marketing)
26% recommend to a friend
32% CEO approval

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Marketing Team

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