Responsibilities

• Lead external communications efforts to strengthen Better’s brand and public presence
• Develop and execute press materials, media pitches, executive talking points, and messaging that align with company priorities
• Serve as primary point of contact for external PR agency partners, managing deliverables and ensuring alignment with overall strategy
• Coordinate announcements and external communications related to product launches, partnerships, and company milestones
• Support proactive media outreach and reactive media engagement in collaboration with agency and executive leadership
• Monitor and report on media coverage and performance, using insights to inform future external communications strategy
• Collaborate with cross-functional partners (Product, Growth, Marketing) to ensure consistency of external messaging and positioning
• Assist with issues and reputation management escalation with agency and leadership as needed

Requirements

• 5-8+ years in corporate communications, PR, or media relations required
• Experience managing an external agency relationship
• Experience supporting executive-level messaging
• Strong writing and editing skills
• Experience in fintech, financial services, or other regulated industries preferred
• Ability to operate in a fast-paced, high-visibility environment
• Strong judgment and discretion
• Interest in finance, tech, real estate and the homeownership space
• Confident in managing multiple priorities and projects simultaneously
• Excellent organizational skills, attention to detail and thoroughness

Benefits

• Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
• Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are
• Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
• Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses
• Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs
• Disability & Life Insurance – Provided at no additional cost to give you added peace of mind
• Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most
• Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work