Responsibilities

• Run the marketing operating rhythm: weekly priorities, monthly business reviews, quarterly and annual planning, and the meeting architecture underneath it, each with a clear purpose, owner, and follow-through across demand generation, product marketing, brand and content, field and ABM, and marketing operations
• Drive OKR and goal planning: translate annual targets into quarterly plans, connect those plans to team capacity, and run the mechanism that tracks progress so planning turns into execution instead of living in a deck
• Lead the team's most complex cross-functional programs from kickoff to launch: product and brand launches, integrated campaigns, pipeline programs, ABM motions, and repositioning efforts that span Marketing, Sales, RevOps, Product, and Finance, owning scope, sequencing, milestones, and handoffs
• Keep programs on track: maintain the program-level view of dependencies, risks, blockers, and decisions, surface conflicts early, and force the real decision when teams are stuck
• Build AI into core marketing workflows: create agents, templates, and lightweight tools that cut manual work across campaign briefing, content QA, launch coordination, internal reporting, and process QA
• Operationalize playbooks that stick: partner with Marketing Ops and team leads to design campaign intake, launch frameworks, lead handoff, and review cycles, then own rollout, training, and adoption tracking
• Own executive program visibility: keep milestones, owners, blockers, decisions, and risks visible for the Head of Marketing Strategy and Operations and senior cross-functional partners, and tell leadership what is happening, why it matters, and what needs to happen next
• Remove operational drag: find the recurring work slowing the team down, then simplify it, automate it, or turn it into a clear process, and flag where commitments outstrip capacity

Requirements

• 6-8+ years in technical program management, marketing operations, business operations, strategy and operations, or a similar operator role, with direct ownership of complex cross-functional programs from kickoff to launch
• Experience running an operating rhythm for a team or function: weekly priorities, business reviews, and quarterly and annual planning, with the meeting architecture and follow-through that keeps it on track
• Experience owning OKR and goal planning, with a track record of making plans translate into execution instead of living in a deck
• Experience managing scope, sequencing, dependencies, risks, and decisions across teams, surfacing conflicts early and driving them to resolution
• Hands-on AI fluency. You use AI tools daily, have built agentic workflows or lightweight internal tools, and know how to turn manual processes into systems that save teams real time
• Strong operator judgment. You can take an ambiguous problem, identify the real decision, sequence the work, and keep the right people moving
• Influence without authority. You bring teams along, drive adoption, and make new processes stick across people who do not report to you
• Clear executive communication: crisp docs, tight updates, clean decision logs, and the ability to tell leadership what is happening, why it matters, and what needs to happen next

Preferred

• Experience in marketing operations, BizOps, strategy and operations, technical program management, executive operations, or another operating role where breadth and ownership mattered
• Experience in high-growth SaaS, especially a consumption-based or usage-based business where adoption depth drives revenue
• Background supporting demand generation, product marketing, field and ABM, brand and content, or marketing operations
• Background in legal technology or AI products a plus
• Experience building internal AI tools, agents, automations, or operating systems for a team
• Comfort operating close to an executive without waiting for detailed instructions

Benefits

• 💰 Competitive Salary & Equity
• 💹 401(k) Program with Employer Matching
• ⚕️ Health, Dental, Vision and Life Insurance
• 🩼 Short Term and Long Term Disability
• 🚗 Commuter Benefits*
• 🧑‍💻 Autonomous Work Environment
• 🖥️ Workplace Setup Reimbursement
• 🏠 Telecomm Stipend
• 🏝 Flexible Time Off (FTO) + Holidays
• 🚀 Quarterly Team Gatherings