Responsibilities

• Own end-to-end execution of Zappi’s event calendar, including industry conferences, trade shows, customer events, executive dinners, webinars and other in-person or virtual experiences.
• Develop event plans, timelines and project briefs, coordinating all of the moving pieces required to deliver events on time and to a high standard.
• Manage event logistics including venues, catering, AV, booth requirements, signage, shipping, promotional materials, attendee registration and onsite coordination.
• Partner with the broader Marketing team to develop event messaging, creative assets, promotional plans and pre- and post-event communications.
• Work closely with Sales and Customer Success to identify target accounts and customers, drive attendance and ensure strong follow-up after events.
• Support Zappi speakers and customer participants, coordinating briefing materials, presentations, schedules and logistics to create a great speaker experience.
• Manage relationships with event organizers, venues, agencies and other external vendors, ensuring deliverables, timelines and budgets are met.
• Manage event budgets and track costs, invoices and spend to ensure programs are delivered efficiently.
• Be the key point of contact onsite for Zappi events, proactively solving problems and ensuring attendees, speakers and internal stakeholders have a great experience.
• Develop creative ways to bring Zappi’s distinctive brand and personality to life at events and create experiences people remember.

Requirements

• Experience in events, event marketing, field marketing or experiential marketing, within a B2B environment
• Demonstrated experience managing events from planning through onsite execution and post-event follow-up
• Strong project management skills with the ability to manage multiple events, deadlines and stakeholders simultaneously
• Excellent attention to detail and organizational skills—you’re comfortable keeping track of lots of moving pieces without losing sight of the bigger picture
• Experience working with external vendors, venues, event organizers and agencies
• Strong written and verbal communication skills and confidence working with stakeholders across different teams and levels of seniority
• Experience collaborating cross-functionally with Sales, Customer Success and broader Marketing teams
• Commercial mindset and an understanding of how events contribute to demand generation, customer engagement and pipeline
• Comfortable using data and event performance metrics to understand what worked and identify opportunities for improvement
• Resourceful and calm under pressure, with the ability to solve problems quickly when plans inevitably change

Preferred

• Experience with CRM, marketing automation and/or event management platforms is a plus!

Benefits

• Salary range $110,000 - $120,000 + bonus per annum. Salaries are benchmarked annually
• Unlimited holidays – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays
• One company-paid mental health day of rest every quarter (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
• Flexible working arrangements, including remote (unless otherwise specified)
• Thoughtfully designed offices to support both individual work and collaboration without interrupting others
• Support setting up your home office, if appropriate
• Wellbeing benefits and access to trained therapists / counsellors
• Company paid Life, AD&D, Short term & Long term disability
• Immediate access to Zappi's Health, Dental and Vision Insurance Plan
• Option to enter Zappi's 401k program after 90 days of employment, matched up to 4%