Senior Manager, External Communications

San Jose, CA (On-site)

$168K/yr – $221K/yrSenior Level12+ years expFull time

Posted 20 hrs ago

Job Summary

Own Rosendin's external communications and brand narrative, leading positioning, messaging, crisis and stakeholder communications, and performance measurement across channels, while collaborating with Legal, HR, Operations, and executive leadership to align strategy with business priorities.

  • Own crisis communications and external statements
  • Lead external calendar, channels, and measurement

Job Description

Responsibilities

  • Lead brand positioning efforts, including competitive analysis, audience insights, message testing, and narrative development.
  • Translate research and business priorities into clear positioning frameworks, messaging strategies, and compelling external storytelling.
  • Partner with leaders and key stakeholders to ensure consistent brand expression across all external-facing communications.
  • Own Rosendin's crisis communications strategy, including preparedness planning, response protocols, and messaging execution during critical situations.
  • Serve as the central communications advisor during sensitive or high-profile issues, collaborating closely with Legal, HR, Operations, and executive leadership.
  • Draft and manage external statements, media responses, and stakeholder communications to protect and strengthen Rosendin's reputation.
  • Lead speaking opportunities, sponsorships, executive visibility initiatives, and event communications to maximize brand awareness and business impact.
  • Develop and manage Rosendin's external communications calendar, aligning content, campaigns, and key moments with business priorities.
  • Oversee external communications channels, including media relations, owned content, partner communications, and brand campaigns, ensuring a consistent voice and message.
  • Measure communications performance and manage multiple high-priority initiatives simultaneously, using insights to optimize impact, improve effectiveness, and deliver results.

Requirements

  • Bachelor's degree in Marketing, Communications, Public Relations, Journalism, Digital Communications, or a related field.
  • 12+ years of progressive experience in external communications, public relations, corporate communications, brand strategy, or related disciplines.
  • Demonstrated experience leading brand positioning, corporate reputation, and external narrative development.
  • Experience managing high-profile, sensitive, or crisis communications situations.
  • Exceptional written, verbal, and interpersonal communication skills, with the ability to translate complex topics into compelling stories that resonate with diverse audiences.
  • Strong executive presence and the ability to advise, influence, and build credibility with senior leaders and key stakeholders.
  • Strategic and data-driven, using insights and measurement to inform decisions, shape messaging, and assess impact.
  • Strong project management and organizational skills, with the ability to prioritize and execute multiple initiatives in a fast-paced environment.
  • Curious, adaptable, and resourceful, leveraging technology and AI-enabled tools to enhance communication effectiveness while exercising sound judgment and discretion in sensitive situations.
  • Ability to think strategically while executing tactically, moving seamlessly between long-term planning and day-to-day delivery.

Benefits

  • ESOP – Employee Stock Ownership
  • 401 K
  • Annual bonus program based upon performance, profitability, and achievement
  • 17 PTO days per year plus 10 paid holidays
  • 3 days of paid sick leave each year
  • 3 days of paid Bereavement leave each year
  • 3 days of paid Jury Duty
  • Medical, Dental, Vision Insurance
  • Bonding Leave
  • Term Life, AD&D Insurance, and Voluntary Life Insurance
Rosendin logo

Rosendin

Since 1919, Rosendin has created a reputation for building quality electrical and communications installations, building value for clients, and building people. Our customers lead some of the most complex construction projects and rely on us for our knowledge, ability to scale, and dedication to quality. At Rosendin, we provide opportunities for everyone to reach their full potential by building a diverse, safe, welcoming, and inclusive culture.

Founded in 1919
San Jose, California, USA
5.4K employees (272 in marketing)

Salaries

Posted range

$168K/yr – $221K/yr

Taken straight from the job posting.

See all Rosendin salaries

Marketing Team

Marketing Team Size
33 (1% of company)
Median Career Experience
20 years
Median Tenure
1.3 years
Marketing Roles Posted (Last 30 Days)
2

Traffic Signals

Monthly Visitors
38.1K
Monthly Google Ads Budget
$2.2K
Traffic Source Mix
Search
32.5%
Direct
54.7%
Referral
11.7%
Social
0.2%
Paid
0.9%

Headcount Trend

Current headcount: ~5.4K

Recent News

Rosendin logo

Senior Manager, External Communications

Rosendin · San Jose, CA · On-site