Senior Manager, Content Strategy

Richmond, VA (On-site)

$103K/yr – $202K/yrSenior Level6+ years expFull time

Posted 2 months ago

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Job Summary

Own the multichannel consumer content engine with podcast leadership, calendar governance, and AI-assisted scale across video, audio, and written assets.

  • Content strategy and podcast ownership drive cross-functional campaigns with Product, CX, and Lifecycle teams.
  • AI tooling and workflow automation enable localization, formatting variations, and distribution at scale.

Job Description

Own the multi-channel consumer content program and brand podcast as the strategic owner, aligning with brand goals and driving cross-functional impact.

  • Develop and execute a comprehensive content strategy and podcast ownership across written, video, and audio formats.
  • Maintain a centralized master content calendar to align with product launches and campaigns.
  • Drive multi-format production and scale video content while producing original pieces.
  • Design modular content frameworks to repurpose assets across channels.
  • Write and produce high quality content hands-on while guiding a small content team.
  • Lead, mentor, and coordinate internal writers and external contractors in an agile setup.
  • Collaborate with AI engineering to build efficiency frameworks for localization, formatting variations, and distribution copies.
  • Partner with Product, CX, and Lifecycle Marketing to support integrated campaigns for awareness and conversion.
  • Work with SEO/AEO to maximize organic visibility and long tail traffic.
  • Define and evolve the consumer brand voice and style guide for consistency across platforms.
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CareScout

CareScout simplifies and dignifies the aging experience – starting with how we define, deliver, and discover quality aging care. We help older adults and their families navigate the aging journey and find quality care. Through our CareScout Quality Network, a group of long-term care providers committed to delivering person-centered care, we’re reframing quality as not just safety, but an experience that is dignified, connected, and fulfilling. At CareScout.com, we’ll be sharing aging care options and provide resources, education, and human support in one unified experience. CareScout also continues to offer market-leading Specialty Assessments and Care Support Solutions, as we have for more than 20 years.

Founded in 1997
Glen Allen, Virginia, USA
259 employees (14 in marketing)