Senior Manager, Content & Communications

Responsibilities

• Own Spekit's content strategy across the full buyer and customer journey, from first touch through adoption, advocacy and expansion, mapped to our personas and funnel stages
• Audit what we have, find the gaps, and build a content roadmap tied to our campaigns, launches and pipeline goals
• Turn positioning and audience insights from Product Marketing into compelling narratives, POVs and thought leadership that give buyers a reason to keep coming back
• Write and produce flagship assets like research reports, guides, ebooks, POV pieces, customer stories, video and podcasts, using AI to script, edit and scale production
• Set the quality bar for AI-assisted content: direct the tools, edit critically, and make sure everything we publish sounds human, on brand and worth reading. Balance SEO and AEO needs with content written for people
• Own social strategy and execution, our calendar, social listening and community engagement, and help build the LinkedIn presence of our CEO and leadership team
• Own PR and earned media as a secondary focus: bylines, podcasts, speaking opportunities, awards, media relationships, and comms plans for announcements and product launches
• Define how we use each channel, so we're intentional about when a message is an email, a social post, a blog or a press release
• Partner with Demand Gen on campaign content and with Product Marketing on launches, so every launch rolls up into a bigger story
• Partner with Customer Success to capture and tell customer stories, turning real outcomes into proof points across our content

Requirements

• 7 to 10 years of experience in content marketing, communications or editorial roles at a B2B SaaS company, including owning content strategy
• A portfolio of thought leadership and storytelling you're proud of
• Some hands-on experience with PR and earned media, in-house or with an agency. It won't be your primary focus, but you'll own it
• Experience building social strategy and writing for executives
• Fluency with AI tools like Claude, ChatGPT, etc., paired with a sharp editorial eye
• Experience producing video and audio content, including using AI tools to script, edit and scale production
• A working understanding of SEO and AEO and how content drives discovery
• Experience managing agencies and freelancers and holding them to a high bar
• The ability to translate product and technical concepts into stories buyers care about
• Comfort operating in a fast-moving startup where the playbook is still being built

Benefits

• 🩺 100% paid employee Medical, Dental, Vision, and Life Insurance. Benefits begin on your first day!
• 💸 Meaningful equity
• 🌴 Flexible Paid Time Off (PTO) policy
• 🤒 Sick time pay
• 🎂 Your birthday off!
• 🎉 Paid Holidays + 1 week end-of-year company shut down
• 💼 Company sponsored 401k
• 📚 Yearly Learning & Development Stipend
• 👶 Maternity/Paternity benefits (both birthing and non-birthing parents)
• 🚀 The chance to help build from the ground up – the hires we’re making now are foundational to our growth as a company!