Senior Manager, Content and Communication

Responsibilities

• Partner with the director and senior director to create and project manage the Temple’s social, email and other owned platform marketing strategies and execution.
• Serve as a primary writer and editor, developing and refining email campaigns, web copy, social media, event promotions, clergy communications, fundraising appeals, newsletters, announcements, and other print and digital content.
• Own the Temple’s email marketing strategy and execution, from audience segmentation and content development through deployment, testing, and performance analysis. *Contractor support will be available.
• Lead the Temple’s social media content strategy, developing original concepts, writing copy, producing and editing short-form video, collaborating with internal stakeholders, managing editorial calendars, and analyzing performance to continually improve engagement.
• Create, curate, and publish compelling multimedia content across email, social media, web, video, and print, including photography, short-form video, Reels, graphics, and other visual storytelling. *Contractor support will be available.
• Develop compelling newsletters, campaigns, fundraising appeals, event promotions, clergy communications, and targeted/ad hoc emails, with an emphasis on strong subject lines, storytelling, calls to action, and measurable engagement.
• Use email performance data — including open rates, click-through rates, conversions, and other engagement metrics — to continually refine content, audiences, timing, and calls to action.
• Develop content calendars and campaign concepts that connect the Temple’s programs, people, ideas, and institutional priorities to timely opportunities for engagement.
• Create audience-centric messaging and adapt content for different channels.
• Manage multiple projects, deadlines, stakeholders and competing priorities without compromising quality.

Requirements

• 5+ years of professional experience in marketing, communications, editorial, journalism, content marketing, or a related field; nonprofit, cultural, educational, religious, or mission-driven experience a plus.
• Exceptional writer and editor with demonstrated ability to create audience-centric messaging and adapt compelling, polished content for different channels including email, web, social media, print, and others.
• A high level of emotional intelligence to write in a range of voices and formats from warm, persuasive email campaigns and fundraising appeals to concise social copy, compelling headlines, and calendar promotions.
• Portfolio of published writing and/or content work demonstrating range, creativity, strong editorial judgment, and an ability to write for different audiences and purposes.
• Demonstrated experience developing and executing email marketing campaigns, including audience segmentation, subject-line development, calls to action, testing, deployment, and performance analysis.
• Strong understanding of content strategy, digital marketing, audience engagement, and storytelling.
• Experience creating, curating, and publishing audiovisual content as a representative of a business or institution.
• Experience managing social media content and editorial calendars across multiple platforms.
• Experience managing people on project teams, including dotted-line supervision.
• Ability to use Canva or similar image-editing software for basic graphic production.