Senior Manager, Client Experience at Weber Shandwick | New York City, NY | $85K/yr – $100K/yr

Weber Shandwick

Senior Manager, Client Experience

New York City, NY (On-site)

$85K/yr – $100K/yrSenior Level6+ years expFull time

Posted 4 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Provide strategic ownership of multi-stakeholder, earned-first activations for consumer brands, aligning client goals with cross-agency execution across PR, social, and influencer programs.

Own multi-workstream client leadership and senior stakeholder management.
Drive actionable plans and presentations from ideas to delivery.
Coach junior staff and allocate resources to fit budgets and goals.

Job Description

Responsibilities

supervise big pieces of business with multiple work streams and team members, spearheading high profile, award-worthy, earned-driven integrated activations and productions.
manage day-to-day client relationships, oversee account teams and inter-agency relationships, and work with high profile celebrity talent, influencers and red-carpet events.
recommending programs and activities coordinating with client's goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets.
engaged with business development, strategic program planning, analytics, media relations and the development and execution of creative concepts.
Ideally, you will have consumer PR agency experience in CPG/beauty/lifestyle spaces.
A strong client lead with sound judgement and the confidence to provide clear, actionable counsel
A leader who brings strong emotional intelligence and adaptability, able to manage and influence a range of client personalities and stakeholder styles
A utility player who knows how to deliver best-in-class client service, while seamlessly navigating earned, social, and influencer programs
Experience managing and working with interagency teams
Can turn ideas into workable plans and presentations

Requirements

At least 6-8 years’ experience in agency, PR/Communications space
Experienced ideally within the consumer or CPG space
Bachelor’s degree in Communications, Business Management, or related field

Preferred

A strong client lead with sound judgement and the confidence to provide clear, actionable counsel
Strong emotional intelligence and adaptability
Experience managing and working with interagency teams
Capacity to convey ownership of assigned projects to junior team members
Can turn ideas into workable plans and presentations
Can solve conflict
Can mobilize and motivate teams
A leader who brings strong emotional intelligence and adaptability, able to manage and influence a range of client personalities and stakeholder styles

Weber Shandwick

Weber Shandwick is the earned-first global communications agency. Led by world-class strategic and creative thinkers and activators, Weber Shandwick has won some of the most prestigious awards in the industry, including being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list, one of Fast Company’s Best Workplace for Innovators in 2023, PRWeek’s 2024 Global Agency of the Year, ranked #1 on PRovoke’s Global Creative Index in 2024 and honored on Ad Age’s A-List in 2024 & 2020 and Best Places to Work in 2019, in addition to being awarded Campaign Global’s PR Agency of the Year in 2023. Weber Shandwick was the most awarded PR agency at the 2023 and 2024 Cannes Lions International Festival of Creativity, including earning the PR industry’s first-ever idea-led Cannes Grand Prix in the Brand Experience & Activation category and cumulatively earning more than 225 Cannes Lions. Weber Shandwick has also been named PR Agency of the Year by Campaign US in 2021, honored as PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. Additionally, the firm was named PRWeek’s Global Agency of the Year in 2015, 2016, 2017 and 2018 and was awarded PRWeek’s Purpose Agency of the Year in 2020 and 2021. Weber Shandwick also received Honorable Mention on the Gartner Magic Quadrant for Global Marketing Agencies in 2021, as the only PR agency featured.  Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective – the strategic communications and consulting network. For more information, visit https://www.webershandwick.com/. Social Media Community Guidelines: http://bit.ly/wssocialterms

Founded in 2001

New York, NY, US

4.4K employees (1,170 in marketing)

www.webershandwick.com