Responsibilities

• Designing, building, and maintaining a scalable HubSpot architecture (custom objects, workflows, automations, and data models) capable of supporting rapid organizational growth
• Leading the front-end integration of HubSpot with the broader Sales stack to ensure a cohesive user experience across the customer journey; leveraging advanced HubL, JSON, and API consumption to display and interact with external data within the HubSpot interface
• Engineering bespoke UI components and extensions to enhance the HubSpot interface; leveraging React and HubL to deliver advanced functionality that addresses specific business needs beyond out-of-the-box capabilities
• Continuously auditing system performance, eliminating inefficiencies, and optimizing automation to drive sales and marketing alignment
• Monitoring API usage limits, query latency, and integration health, performing root cause analysis on sync errors to ensure high availability and system reliability
• Automating manual processes across sales and marketing to increase speed, consistency, and accuracy, moving beyond ad-hoc fixes to reusable, version-controlled system components
• Collaborating with Marketing and Sales leadership to translate business requirements into technical solutions that improve pipeline management and campaign effectiveness
• Maintaining clean, reliable data across all connected systems by implementing governance processes and automated data quality frameworks to protect system integrity
• Developing advanced reporting and dashboarding to deliver actionable insights that inform strategy and optimize decision-making
• Monitoring and evaluating HubSpot updates and new features, developing an adoption roadmap that positions the organization at the forefront of marketing automation innovation
• Managing operational support by triaging and resolving technical issues raised in internal channels, functioning as the primary escalation point for CRM infrastructure outages

Requirements

• Bachelor’s degree in a quantitative or technical field (e.g., Computer Science, Business Administration, Information Systems, Marketing)
• 4-7 years of professional experience in CRM management, with demonstrated experience in system architecture and data modeling
• Advanced HubSpot certifications (including HubSpot Admin Bootcamp and Operations Hub Software) with a demonstrated ability to design scalable, automated systems
• Expert-level understanding of HubSpot automation, integrations, and reporting
• Experience with API integrations and scripting languages (e.g., AWS, Python, JavaScript/HubL) for data analysis and automation
• Proven ability to design and build robust data models that support business intelligence and analytics use cases
• Strong communicator and collaborator who thrives in a fast-paced, cross-functional environment

Preferred

• Technical expertise in API architecture and development
• Proven experience managing CRM systems during periods of rapid organizational growth.
• Exposure to cloud data platforms (AWS, Azure, GCP) or external databases (e.g., Snowflake, PostgreSQL).
• Creative problem solver who can balance strategy with hands-on execution

Benefits

• 100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance
• Paid Time Off: Receive paid holidays, vacation, and sick time
• 401k with Match: Save for the future with our company-matching 401k program
• World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball
• Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire