Senior Email Marketing Specialist

Livonia, MI (Hybrid)

Salary Not AvailableSenior Level10+ years expFull time

Posted 2 months ago

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Job Summary

Own and optimize AAA Life’s email acquisition programs, driving end-to-end strategy, testing, and cross-channel growth to hit monthly sales targets and improve deliverability.

  • Campaign development, execution, and performance optimization across strategy, creative, proofing, deployment, and monitoring.
  • Experimentation and testing across lifecycle with emphasis on segmentation, subject lines, timing, and cross-channel integration to drive revenue and engagement.
  • Quality assurance and technical collaboration to scale email programs and enable new one-to-one channels such as SMS.

Job Description

Own and optimize AAA Life's email acquisition programs end-to-end, driving strategy, testing, and cross-channel integration to hit monthly sales targets and improve deliverability.

  • Campaign Development & Execution: Lead strategy, creative development, proofing, deployment and monitoring for email campaigns.
  • Performance Analysis: Monitor key metrics, generate actionable reports, and drive continuous improvement.
  • Quality Assurance: Test emails, verify links and renders, and manage deliverability across clients.
  • Technical Development: Collaborate with IT to implement new functionality and expand one-to-one channels beyond email, including SMS.
  • Testing & Experimentation: Lead hypothesis-driven tests across delivery time, layout, messaging, and segmentation to establish best practices.
  • Strategy: Identify new programs and optimizations to grow email-driven revenue and compliance with best practices.
  • Campaign Development & Execution – Partner with internal and external teams to lead all aspects of email campaign management including strategy, technical and creative development, proofing, deployment and monitoring.
  • Quality Assurance – Conduct quality assurance testing on email messages; ensure tracking links, images, subject lines, and segmentation links function properly; verify email renders correctly across various email clients; manage deliverability.
  • Technical Development - Partner closely with IT Development team to troubleshoot technical issues and design, build, and implement new functionality that enables continued growth of email programs. Lead the effort to expand into other one-to-one communication channels including SMS programs.
  • Performance Analysis – Monitor and analyze email campaign performance using key metrics. Generate reports on campaign performance and provide actionable insights for continuous improvement.
  • Strategy – Identify new programs, optimizations, and opportunities to grow the business through the development and management of new email marketing strategies. Provide consultation and recommendations to business stakeholders regarding email best practices, industry standards and regulations.
  • Testing & Experimentation – Lead AAA Life’s email experimentation practice across the entire lifecycle from hypothesis development to test execution and measurement. Conduct extensive testing and analysis of email marketing efforts including delivery time, creative layout, messaging, subject line testing, and segmentation performance to develop best practices for ongoing email campaigns.
  • Requirements – Bachelor’s degree in Marketing, Advertising, Communications, Business or similar field of study.
  • Requirements – Minimum of ten (10) years of professional experience in digital marketing or email marketing.
  • Requirements – Five (5) years of hands-on experience writing campaign workflows in Adobe Campaign.
  • Requirements – Advanced knowledge and understanding of email and deliverability best practices, segmentation and personalization.
  • Requirements – Proficient in HTML, CSS, and JavaScript development for email design and customization.
  • Requirements – Experience leading an email experimentation practice across the full testing lifecycle. This includes development, execution, and measurement of A/B and multivariate tests.
  • Requirements – Experience integrating email programs with other direct channels including but not limited to direct mail, search, display, and social media.
  • Requirements – Proficient in Microsoft Excel, PowerPoint, and Word.
  • Requirements – Knowledge of relevant regulations and compliance requirements (e.g. CAN-SPAM, GDPR).
  • Nice to Have – 8–10 years advanced knowledge and understanding of email and deliverability best practices, segmentation and personalization.
  • Nice to Have – 5–7 years Proficient in HTML, CSS, and JavaScript development for email design and customization.
  • Nice to Have – Minimum 5 years’ Experience integrating email programs with other direct channels including but not limited to direct mail, search, display, and social media.
  • Nice to Have – Insurance or Financial Services industry experience is highly desirable.
  • Nice to Have – Email Marketing, Marketing Automation and/or Digital Marketing Certified.
  • Nice to Have – Experience with Power BI for data analysis and reporting.
AAA Life Insurance Company logo

AAA Life Insurance Company

AAA Life Insurance Company is fueled by our mission of providing financial security and peace of mind to AAA members through our life insurance products, delivering on the outstanding customer service that members have come to expect from the AAA brand. Whether you purchase a policy through our trusted agents, online, over the phone, or by mail, our focus is fulfilling on the promise we make to you.Founded in 1969, AAA Life is built on the trust Americans place in the AAA brand. We are continually inspired to be a leading provider of life insurance to AAA members. Our priority is to ensure our policyholders have a smooth and easy process in securing life insurance coverage, with innovative products and exceptional customer service that meet their needs at whatever stage of life they are in. With over 1.8 million active policies, AAA Life has a rating of A (Excellent) from AM Best as of August 2024. Our mission and vision are exemplified in our associates, who work collaboratively to fulfill our core values which include putting members first, enhancing the AAA brand, inclusive diversity and working in symphony to drive results that deliver on our promise to AAA members and contribute to the success of AAA Life. Join AAA Life, our associates, our agents and AAA club partners as we continue on life’s journey together.Life insurance underwritten and annuities offered by AAA Life Insurance Company, Livonia, Michigan. AAA Life Insurance Company is licensed in all states except NY.CA Certificate of Authority #07861. Products and their features may not be available in all states.

Founded in 1969
Livonia, Michigan, USA
981 employees (39 in marketing)

Traffic Signals

Monthly Visitors
321.1K
Monthly Google Ads Budget
$559K
Traffic Source Mix
Search
27.5%
Direct
64.3%
Referral
6.7%
Social
0.3%
Paid
1.1%

Headcount Trend

Current headcount: ~981

Marketing Team

Marketing Team Size
33 (3% of company)
Median Career Experience
18.5 years
Median Tenure
3.6 years

Recent News