Senior Ecommerce & Marketing Manager

New York City, NY (Hybrid)

$100K/yr – $120K/yrSenior Level6+ years expFull time

Posted 9 hrs ago

Job Summary

Own and optimize the end-to-end ecommerce experience, translating business strategy into site initiatives, and driving conversion through merchandising, testing, and lifecycle programs. You will own key commerce workstreams across site experience, performance reporting, campaigns, and optimization during major moments.

Job Description

Responsibilities

  • Own the day-to-day ecommerce experience across Shopify Plus, ensuring the site is accurate, compelling, on-brand, and optimized for conversion across desktop and mobile.
  • Partner with the Ecommerce & Marketing Director to translate broader business and marketing strategy into ecommerce initiatives and site experiences, while proactively identifying opportunities and recommending priorities that support ecommerce growth, conversion, and customer experience.
  • Lead site merchandising and digital execution for key commercial moments, including Holiday, Sale, Collaborations, product launches, and other strategic initiatives.
  • Leverage site performance, customer behavior, and merchandising data to identify opportunities and make actionable recommendations.
  • Own weekly and monthly ecommerce performance and merchandising reporting, identifying trends, opportunities, and areas requiring optimization.
  • Develop and manage ongoing testing and optimization initiatives across merchandising, content, navigation, and site experience.
  • Ensure press, promotional mentions, campaigns, and other brand moments are appropriately reflected throughout the website.
  • Own the creation, merchandising, optimization, and ongoing maintenance of collection pages.
  • Conduct regular audits of designer collections, Top Navigation, PDPs, and other key site areas to ensure accuracy, consistency, and relevance.
  • Drive ongoing PDP optimization ensuring content is both consistent and up to date, while looking for opportunities to further enhance storytelling, product education, cross-selling, and UX.

Requirements

  • 6+ years of professional ecommerce and/or digital marketing experience, preferably within luxury retail, fashion, fine jewelry, beauty, or another high-touch consumer brand
  • Demonstrated ability to operate as a senior individual contributor, independently identifying opportunities, making recommendations, and leading complex ecommerce initiatives with limited day-to-day direction
  • Advanced hands-on Shopify Plus experience, including products, variants, collections, merchandising, navigation, PDP optimization, and site content management
  • Advanced Klaviyo experience across campaigns, flows, segmentation, scheduling, testing, and reporting
  • Strong understanding of ecommerce merchandising, conversion optimization, customer journey, and UX best practices
  • Demonstrated experience managing Email and SMS campaigns and lifecycle marketing initiatives
  • Strong analytical skills with the ability to interpret ecommerce and marketing performance data and translate findings into actionable recommendations
  • Working knowledge of SEO best practices for ecommerce content, merchandising, linking, and site structure
  • Experience managing relationships and projects with developers, agencies, creative partners, and cross-functional stakeholders
  • Strong project management skills with demonstrated ability to independently manage multiple initiatives, priorities, and deadlines

Preferred

  • Strong proficiency with ecommerce and digital performance analytics, including Shopify Analytics and Google Analytics
  • Proficiency with Microsoft Office and Google Workspace
  • Experience with Microsoft Clarity or similar user behavior and website optimization tools
  • Experience with project management platforms such as Asana, Basecamp, or comparable tools
  • Experience with Adobe Photoshop or similar image-editing software
  • Familiarity with additional ecommerce, CRM, Email/SMS, SEO, or digital marketing platforms

Benefits

  • Annual Salary: $100,000.00 - $120,000.00, commensurate with experience
  • 15 paid vacation days and 5 sick/personal days per year
  • Medical, Dental, and Vision coverage for employee
  • Flexible Spending Account
  • Commuter Spending Account
  • 401(k) with matching, eligible after 1 year of employment
  • Employee discounts
Greenwich St. Jewelers logo

Greenwich St. Jewelers

Downtown NYC designer jewelry boutique with a personally curated selection of fine & fashion jewelry, plus unique and one of a kind engagement rings. Experts in custom design & jewelry repair/restoration.As a family business celebrating 49 years in the industry, we lead with our heads and our hearts. Our greatest joy is the feeling of unearthing something unexpectedly delightful for a customer. We believe jewelry isn’t just something you own, it’s something that becomes part of who you are. We’re so proud to help you discover your new favorite part of yourself. Driven by respect for the environment and the people we work with, we're dedicated to continuing our family’s legacy of exceptional service and unparalleled expertise. We believe the pursuit of beauty should never come at a cost to others, which is why we remain deeply committed to equality, environmentalism and giving back wherever we can.

Founded in 1976
New York, New York, USA
26 employees (7 in marketing)

Salaries

Posted range

$100K/yr – $120K/yr

Taken straight from the job posting.

See all Greenwich St. Jewelers salaries

Marketing Team

Marketing Team Size
6 (23% of company)
Median Tenure
10 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
58.9K
Monthly Google Ads Budget
$7.8K
Traffic Source Mix
Search
35.1%
Direct
51.9%
Referral
6.2%
Social
4.8%
Paid
1.8%

Headcount Trend

Current headcount: ~27
Greenwich St. Jewelers logo

Senior Ecommerce & Marketing Manager

Greenwich St. Jewelers · New York City, NY · Hybrid