Responsibilities

• You'll define and lead the strategic narrative that supports Zurich Cover-More's global transformation journey, ensuring alignment with our vision, priorities and business objectives.
• You'll partner with senior leaders to translate complex business change into clear, compelling and engaging communications.
• You'll design and deliver enterprise-wide communication and change management strategies that drive understanding, adoption and measurable business outcomes.
• You'll oversee integrated communication plans, roadmaps and calendars, ensuring messaging is coordinated, sequenced effectively and aligned to the broader transformation agenda.
• You'll create and refine high-quality communications content, including leadership messaging, strategic updates and change communications.
• You'll work closely with Marketing, Brand and key stakeholders to ensure a consistent voice across internal and external communications.
• You'll advise and prepare senior leaders for high-profile communications, media engagement and critical business moments.
• You'll identify opportunities to leverage AI and emerging technologies to improve communication effectiveness, efficiency and scale.
• You'll build and lead a high-performing communications team, developing capability and creating an environment where people can thrive.
• You'll strengthen organizational change capability by introducing frameworks, best practices and ways of working that support successful transformation.

Requirements

• You'll have extensive experience in strategic communications within large, complex organizations, ideally operating through significant transformation.
• You'll bring a proven track record of leading communication and change strategies for large-scale, multi-year transformation programs.
• You'll be highly skilled at building credibility with executive stakeholders and influencing at the most senior levels.
• You'll have exceptional writing, editing and storytelling capabilities, with the ability to craft compelling narratives from complex information.
• You'll demonstrate strong change management expertise and a history of delivering measurable adoption and engagement outcomes.
• You'll possess outstanding project management skills and a passion for using AI-enabled tools and innovative approaches to enhance communications delivery.
• You'll ideally have experience working across global, matrixed organizations and collaborating with stakeholders across different regions and cultures.
• You'll bring at least 12 years' experience in strategic communications, preferably within financial services or another highly regulated industry.

Benefits

• Job flexibility . We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.
• Career growth . This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.
• Take the time you need, for you and your community . We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme.
• Investing in your health and your future. We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.
• Diversity and inclusion . We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.