Responsibilities

• Responsible for the department’s communication strategy, by managing and overseeing the website, weekly newsletter, digital signage, and internal announcements.
• Acts as a subject matter expert in web development and social media management to ensure content clarity, organization, adherence to the website’s style and tone guidelines, and visual appeal.
• Utilizes various software programs including Drupal, Panopto, RISE Vision, Beatrix, Yale Message, and Google slides, to facilitate effective communication of departmental news, events, and faculty and student updates.
• As a department spokesperson, proofreads to address spelling, grammar, and punctuation errors, maintains consistency in language usage and style, formatting issues, and ensures clarity and coherence in representing the department. Creates high-quality, compelling content for the website, and social media platforms.
• Maintains strict confidentiality serving as the principal source of information for the Chair’s Office, serving faculty and academic administration.
• Proactively identifies and reports potential issues or challenges that may affect the department to the Chair and suggests viable solutions.
• Determines office priorities and ensures the Chair meets deadlines effectively.
• Ensures timely reviews for ladder faculty reappointments and promotions by establishing reasonable schedules, organizing the selection, outreach, and letter submission processes for external referees, reviewing materials to ensure compliance, and coordinates the secure distribution of electronic appointment and promotion documents to appropriate committee members.
• Lead coordinator for the Department's annual senior and junior faculty search and recruiting efforts by screening, triaging and/or resolving requests and questions, handling applicant files using Interfolio and Box, and managing on-site visits for 4-5 senior and up to 4 junior faculty.
• Coordinates and submits the annual department instructional teaching request to the Dean’s Office.

Requirements

• Eight years of related work experience, six of them in the same job family at the next lower level and a high school level education; or six years of related work experience and an Associate's Degree; or two years of related work experience and a Bachelor's Degree; or an equivalent combination of education and experience.
• Ability to take initiative, problem-solve, and exercise independent judgment.
• Ability to manage time to be efficient and productive.
• Strong interpersonal skills, including the ability to interact well with a varied population including students, visitors (domestic and international), faculty, and staff.
• Excellent organizational skills, as well as written and verbal communication skills, with strong attention to detail, thoroughness, and follow-through.
• Adaptable, resourceful, and well-spoken, with a strong work ethic and professional demeanor.
• Ability to multi-task effectively with demanding time constraints.
• Ability to work well under pressure addressing multiple projects.
• Excellent follow-up skills.
• Demonstrated ability to be flexible and manage change effectively, often with short notice.