Responsibilities

• Establish Marketing Data Science as a strategic asset that powers CRM, personalization, and marketing decisioning
• Lead the development of advanced predictive models including CLV, propensity, churn, and 1:1 client targeting
• Partner closely with Technology and Machine Learning teams to build best‑in‑class decisioning and data science capabilities
• Lead a team of 14 (4 direct reports, 10 indirect reports)
• Own the machine learning roadmap to ensure scalability, operational excellence, and long‑term business value
• Drive a culture of experimentation through A/B testing and iterative optimization to translate insights into action
• Lead data foundation and governance efforts for Marketing, ensuring quality, transformation, and enterprise alignment
• Serve as the center of excellence for Marketing data and analytics needs across the organization
• Guide innovative CRM and personalization analytics to measure performance and effectiveness
• Deliver advanced insights that inform client engagement strategy and long‑term growth initiatives

Requirements

• 12+ years of experience in marketing data science, analytics, or data architecture leadership roles
• Deep expertise in statistical modeling, predictive analytics, forecasting, and optimization techniques
• Demonstrated experience building and scaling machine learning models for CRM and personalization use cases
• Strong background in lifecycle marketing analytics, segmentation, and client lifetime value modeling
• Proven ability to lead, inspire, and develop diverse, high‑performing teams
• Experience influencing and collaborating with senior leaders and cross‑functional partners
• Excellent written, verbal, and interpersonal communication skills with strong storytelling ability
• Ability to operate effectively in fast‑paced, ambiguous, and evolving environments
• Bachelor’s degree in Computer Science, Engineering, Analytics, or a related field
• High level of initiative, adaptability, and problem‑solving mindset

Benefits

• Health . Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth . We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance . You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth . Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks . Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support . Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.