Senior Director, Lifecycle and Growth Marketing

New York, USA (Hybrid)

$148K/yr – $185K/yrSenior LevelFull time

Posted 2 months ago

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Job Summary

Own the lifecycle strategy and end-to-end journey optimization for multiple products, translating audience insights into a cohesive roadmap, measurable outcomes, and scalable programs.

  • Lifecycle strategy ownership across products with audience segmentation, journey rules, and success metrics.
  • Hands-on program execution from concept to launch using automation, focused on high-impact funnel moments and quality standards.
  • Measurement and experimentation cadence to define KPIs, diagnose funnel performance, and convert insights into an optimized roadmap.

Job Description

Responsibilities

  • Own lifecycle and growth strategy across assigned products, defining audience segmentation, journey architecture, decision rules, and success metrics.
  • Develop and maintain an integrated journey roadmap aligned with enterprise priorities.
  • Personally build, launch, and optimize priority lifecycle programs using marketing automation and messaging tools, with a focus on high-impact funnel moments.
  • Ensure all launches meet quality, accessibility, and compliance standards.
  • Define KPIs, validate analytics instrumentation, and diagnose funnel performance using web/app analytics and reporting tools.
  • Translate insights into a clear, agreed-upon optimization and experimentation roadmap.
  • Lead a structured experimentation cadence that converts insights into shipped improvements.
  • Execute select high-impact tests end to end and codify learnings into reusable playbooks and standards.
  • Establish and maintain lifecycle governance, including intake and prioritization processes, QA and release standards, documentation, and decision rights.
  • Maintain an approved lifecycle asset library in alignment with brand and policy requirements.
  • Partner closely with the Marketing, Digital Products, Engineering, and Editorial teams to align priorities, manage dependencies, and improve the end-to-end customer experience.
  • Represent lifecycle performance, trade-offs, and recommendations in leadership forums.

Requirements

  • Demonstrated experience in lifecycle, growth, or product marketing roles with clear ownership of strategy and measurable results.
  • Demonstrated ability to operate as a senior individual contributor who leads through influence while executing directly in marketing and analytics tools.
  • Deep experience with lifecycle and marketing automation platforms, including journey architecture, QA discipline, and modular asset development.
  • Strong analytics fluency, including KPI definition, funnel analysis, and experimentation using GA4 or comparable tools.
  • Experience leveraging intent or firmographic data (e.g., Bombora or similar) for disciplined segmentation and prioritization.
  • Executive-level communication skills, with the ability to clearly articulate insights, trade-offs, and recommendations.

Preferred

  • Experience using visual analytics platforms is a plus.

Benefits

  • Our full-time employees are eligible for benefits, including health care, vision, dental, retirement, and paid leave.
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U.S. Chamber of Commerce

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The Chamber of Commerce of the United States is the world’s largest business organization. Our members range from the small businesses and chambers of commerce across the country that support their communities, to the leading industry associations and global corporations that innovate and solve for the world’s challenges, to the emerging and fast-growing industries that are shaping the future. For all of the people across the businesses we represent, the U.S. Chamber of Commerce is a trusted advocate, partner, and network, helping them improve society and people’s lives.

Founded in 1982
Washington, District of Columbia, USA
913 employees (105 in marketing)
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487.5K
Traffic Source Mix
Search
48.7%
Direct
41.5%
Referral
7.7%
Social
1.2%
Paid
0.8%

Headcount Trend

Current headcount: ~913

Marketing Team

Marketing Team Size
89 (10% of company)
Marketing Roles Posted (Last 30 Days)
1

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