Senior Demand Generation Operations Manager

Hermosa Beach, CA (Remote)

$131K/yr – $230K/yrSenior Level12+ years expFull time

Posted 4 weeks ago

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Job Summary

Own and optimize demand-gen operations across marketing, BDRs, and GTM to drive clean pipelines and cross-functional improvements.

  • Ownership: Demand Gen Operations across digital, events, field, and BDR motions.
  • Transformation: Lead cross-functional process and system changes to improve routing, lead management, and campaign execution.
  • Execution: Identify gaps and drive data quality and AI-enabled workflow improvements in a global, matrixed context.

Job Description

Responsibilities

  • Execute high-priority Demand Generation Operations initiatives across marketing systems, BDR operations, and go-to-market processes
  • Autonomously own demand generation transformation projects across digital, event, field, other marketing and BDR roles at Genesys.
  • Be experienced enough to step into and improve existing workstreams or operating cadences such as BDR operations (improving workflows, data quality, routing logic, and pipeline generation and progression across inbound and outbound motions) and MarTech operations (optimize campaign execution, lead management, and system performance)
  • Identify operational gaps and inefficiencies, and drive resolution through process improvement, system changes, or cross-functional alignment
  • Support execution of cross-functional projects such as lead-to-cash improvements, data and process standardization, and AI-enabled workflow initiatives
Genesys logo

Genesys

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Founded in 1999
Menlo Park, California, USA
8.4K employees (440 in marketing)

Traffic Signals

Monthly Visitors
466.8K
Monthly Google Ads Budget
$701.2K
Traffic Source Mix
Search
47.6%
Direct
41.1%
Referral
8.4%
Social
1.6%
Paid
1.1%

Headcount Trend

Current headcount: ~8.4K

Marketing Team

Marketing Team Size
283 (3% of company)
Median Career Experience
15 years
Median Tenure
5.1 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$3B
Last Raise
$1.5B
Corporate Round, 8 months ago

Funding History

  • Jul 2025
    Corporate Round • $1.5B
  • Dec 2021
    Private Equity • $580M
  • Jul 2016
    Private Equity • $900M

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