Responsibilities

• Performs, develops and implements operational activities that impact important components / processes of the specified Customer Loyalty & Insights work function, and may include responsibilities in the area of vendor collaboration, pharmacy insights, customer insights, pricing & promotion and/or consumer research such as:
• Developing and executing assigned high profile plans/programs to enhance/maximize consumer awareness, market share and support specified initiatives.
• Engaging and developing analysis for Interpretation of results and analyzing trends.
• Reviewing alignment of functional area strategies with assumed outcomes.
• Monitoring strategies of functional area and recommending / implementing adjustments.
• Contributing in planning and implementing a broad range of activities to meet objectives.
• Developing tactical plans.
• Preparing related program budgets.
• Participating in development of programs that establish and enhance standards.
• Identifying and establishing relationships with internal/external partners.

Requirements

• Bachelor’s degree and at least 1 year of experience in promotions, marketing, retail, analytics, pricing, consumer packaged goods, insights, vendor collaboration, consumer research, inventory, category management and/or business analysis OR High school / GED and at least 4 years of experience in promotions, marketing, retail, analytics, pricing, consumer packaged goods, insights, vendor collaboration, consumer research, inventory, category management and/or business analysis.
• Experience with MS Office Suite.
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred

• Bachelor's degree and at least 3 years of experience in analytics, business analysis, customer insights, pharmacy or healthcare analytics, digital analytics, consumer research, vendor collaboration, marketing analytics, or related analytical fields.
• Strong SQL experience with the ability to mine, transform, and analyze large datasets to generate business insights
• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
• Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.