Senior Customer Growth Manager

Responsibilities

• Efficiency: Collaborate with stakeholders to improve time to market for customer growth campaigns.
• Cross-Functional Partnership: Coordinate with Analytics, Data Science, Operations, and Product Marketing teams to prioritize growth campaigns, define targeting strategies, and establish success metrics.
• Agility & Influence: Manage shifting priorities and competing requests while influencing stakeholders to adapt execution strategies based on the urgency and needs of each initiative.
• Communicate Insights & Impact : Translate growth campaign analyses into clear, actionable recommendations for senior leadership.
• Continuous Optimization: Establish stakeholder feedback loops and develop processes for campaign planning and reporting.
• AI-Driven Innovation: Leverage AI to improve the production, delivery, and optimization of customer growth campaigns, enabling smarter targeting, faster execution, and deeper insights at scale.
• Experimentation Mindset: Establish experimentation processes and collaborate with Data Science teams to identify growth opportunities.

Requirements

• Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience.

Preferred

• Master's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 2+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 5+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR equivalent experience.
• Experience in Growth Marketing, Digital Marketing, or Product Management.
• Experience collaborating with Product Marketing, Data Analytics, and Data Science teams.
• Demonstrated ability to communicate effectively with executive leadership.
• Experience using reporting tools and platforms.
• Innovative mindset with a focus on continuous improvement.