Senior Coordinator, Content Strategy

Philadelphia, PA (On-site)

$45K/yr – $65K/yrMid Level3+ years expFull time

Posted 3 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own end-to-end eCommerce placement and asset governance, coordinating cross-functional teams to align storefront campaigns with merchandising priorities and launch readiness.

  • Lead development of placement plans across artist storefronts
  • Ensure content accuracy and readiness ahead of campaigns
  • Collaborate across Creative, Merchandising, Production, and Client Services to execute plans

Job Description

Responsibilities

  • Own the creation, maintenance, and execution of eCommerce placement plans across artist and label storefronts.
  • Develop merchandising placement strategies that ensure products, collections, and campaigns are accurately represented across all digital storefronts.
  • Partner with Creative, Merchandising, Client Services, and Production teams to align placement plans with campaign objectives and commercial priorities.
  • Translate campaign requirements into clear content placement documentation that serves as the single source of truth for execution.
  • Continuously review and optimize placement standards to improve consistency, customer experience, and operational efficiency.
  • Lead quality control reviews of all products and associated assets against approved placement plans prior to photography and site publication.
  • Validate that products, imagery, copy, collections, variants, and metadata are complete, accurate, and aligned to merchandising requirements.
  • Identify and resolve content discrepancies before they impact downstream production or customer-facing experiences.
  • Maintain ownership of content accuracy across eCommerce platforms, ensuring consistency across all artist storefronts.
  • Act as the central source of truth for product assets, ensuring all approved creative and content is current, accessible, and properly version controlled.

Requirements

  • 3–5 years' experience in eCommerce, digital content, merchandising, content operations, or project coordination.
  • Strong understanding of digital merchandising principles and online customer experiences.
  • Exceptional organizational skills with the ability to manage multiple launches, priorities, and deadlines simultaneously.
  • Meticulous attention to detail and a passion for content accuracy and quality.
  • Experience managing digital assets, product information, or content management systems.
  • Excellent communication skills with the ability to collaborate across creative, commercial, and technical teams.
  • Strong analytical and problem-solving skills with a proactive approach to identifying and resolving issues.
  • Passion for music, eCommerce, digital retail, and fan experiences.
  • Comfortable working in fast-paced environments with evolving priorities.
  • A continuous improvement mindset with a passion for creating scalable processes and operational excellence.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Including 100% coverage for out-patient in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)

Universal Music Group

3.7 Glassdoor

Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. Universal Music Group's labels include A&M Records, Astralwerks, Blue Note Records, Capitol Christian Music Group, Capitol Records, Capitol Records Nashville, Caroline, Decca, Def Jam Recordings, Deutsche Grammophon, Disa, Emarcy, EMI Records Nashville, Fonovisa, Geffen Records, Harvest, Interscope Records, Island Records, Machete Music, MCA Nashville, Mercury Nashville, Mercury Records, Motown Records, Polydor Records, Republic Records, Universal Music Latino, Verve Label Group, Virgin Records, Virgin EMI Records, as well as a multitude of record labels owned or distributed by its record company subsidiaries around the world. UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world. Universal Music Group is a Vivendi company. Find out more at: http://www.universalmusic.com.View our current career opportunities at: http://www.umusiccareers.com

Founded in 1934
Santa Monica, California, USA
19K employees (8,504 in marketing)
65% recommend to a friend
74% CEO approval

Traffic Signals

Monthly Visitors
352.6K
Traffic Source Mix
Search
55.2%
Direct
34%
Referral
6.9%
Social
3.5%
Paid
0.4%

Headcount Trend

Current headcount: ~18.7K

Marketing Team

Marketing Team Size
2,960 (16% of company)
Marketing Roles Posted (Last 30 Days)
15

Funding

Total Funding
$8.6B
Last Raise
Post IPO Debt, 3 years ago

Recent News