Requirements

• At least 8 years of full-time experience in the role of content strategist, editorial strategist, information architect, or similar
• Strong copywriting skills with a portfolio of past work
• Experience writing to a style guide
• Strong research skills
• Strong interpersonal skills with experience organizing meetings and collaborating with stakeholders
• Project management skills with the ability to self-manage tasks and complete work on a deadline
• Basic Google Analytics skills: Be able to run reports on web traffic to inform content audits
• Experience using user research to inform decision-making

Preferred

• Bachelor’s degree in relevant fields (e.g., Journalism, Communications, Creative writing, Digital media)
• Experience working in government, higher education, or non-profit organization
• Experience writing in plain language and at a sub-7th grade reading level
• Experience working in a modern content management system
• Experience navigating complex approval workflows and incorporating feedback from legal, policy, and executive stakeholders.
• Background in New York City with understanding of how New Yorkers interact with city government