Senior Global Event Manager, Content Operations & Production
Twilio
USA (Remote)
$106K/yr - $156K/yrIn-houseFull-timeSenior level8+ years exp.
4 days ago
Senior Content Operations Manager - Marketing Technology
Chicago, IL (Hybrid)
$77K/yr – $135K/yrSenior Level5+ years expFull time
Posted 3 weeks ago
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Job Summary
Own and optimize the content ops tech stack and governance to make marketing assets more scalable and discoverable.
- Platform ownership: administer workflow and DAM systems, ensure security, integrations, and performance.
- Lifecycle governance: standardize taxonomy, metadata, versioning, and reuse to drive value across teams.
- Adoption and enablement: train users, publish docs, and deliver Tier 1 support to Marketing, GTM, and agencies.
Job Description
Responsibilities
- Own and administer Vizient’s content operations technology platforms: including workflow and digital asset management systems, ensuring proper configuration, integration, security, and ongoing performance.
- Define and govern content lifecycle processes, including asset taxonomy, metadata standards, versioning, and reuse strategies to maximize content value and scalability.
- Manage platform adoption, utilization, and user enablement: provide training, documentation, and Tier 1 support to Marketing, GTM, and agency users to drive proficiency and value realization.
- Lead vendor and license management activities, including vendor relationships, contract renewals, license forecasting, utilization optimization, and coordination with Procurement and IT.
- Gather and prioritize business requirements from cross-functional stakeholders and develop a rolling roadmap to evolve content operations platforms in alignment with marketing and business strategy.
- Partner cross-functionally with Marketing Operations, Creative Services, IT, and external agencies to design scalable workflows, support integrations, and translate business needs into effective technical solutions.
- Identify and implement AI and automation use cases within content operations (e.g., tagging, metadata generation, content assembly, workflow acceleration) to improve efficiency and scale.
Requirements
- Relevant degree preferred.
- 5 or more years of relevant experience required.
- Adobe Workfront administrator certification required or expected within six months of hire.
- Hands-on experience administering enterprise digital asset management platforms, preferably Adobe Experience Manager (AEM) Assets or Adobe DAM solutions.
- Demonstrated experience managing marketing technology vendors and platform integrations.
- Ability to deliver user training, documentation, and ongoing platform enablement.
- Deep knowledge of marketing content operations platforms, including workflow and digital asset management systems.
- Strong understanding of platform configuration, integrations, security, and access management.
- Skilled in analyzing platform utilization and performance to drive adoption and ROI.
- Ability to translate business requirements into scalable technical solutions.
Benefits
- Vizient has a comprehensive benefits plan! Please view our benefits here:
- http://www.vizientinc.com/about-us/careers
Vizient
Vizient, Inc., the nation’s largest provider-driven healthcare performance improvement company, provides solutions and services to more than two-thirds of the nation’s acute care providers and more than one-third of ambulatory providers. Vizient offers proprietary data and analytics to deliver unique clinical and operational insights and a contract portfolio representing $156 billion in annual purchasing volume enabling the delivery of cost-effective care. With its acquisition of Kaufman Hall in 2024, Vizient expanded its advisory services to help providers achieve financial, clinical and operational excellence. Headquartered in Irving, Texas, Vizient has offices throughout the United States. Learn more at www.vizientinc.com.
