Senior Community Manager

Responsibilities

• Community programming and building communications.
• Design and execute a dynamic calendar of tenant events focused on values that build community and engagement.
• Manage all aspects of community events including budgeting, vendor management, onsite execution, and reporting.
• Manage event marketing including updating the tenant app, digital and physical signage, and the building newsletter.
• Own the tenant experience app: content creation, audience management, timely building notices, adoption strategy, and negotiating local perks and partnerships.
• Oversee ordering, restocking, receiving, and inventory of amenity supplies.
• Keep all amenity spaces spotless at all times.
• Document and escalate maintenance and facilities issues through proper channels.
• Maintain clean, organized supply closets.
• Support leasing teams in showcasing building amenities.

Requirements

• Experience. 5–7 years in community programming, hospitality, or tenant engagement.
• Community programming or hospitality experience. You\'ve designed and delivered tenant or community programs at scale. You know what drives engagement and what doesn\'t.
• People leadership. You\'ve managed at least one direct report: set goals, given feedback, and helped someone grow in their role.
• Communications fluency. You write clearly and on-brand. You\'ve managed a content calendar, a newsletter, or a social/app presence in a professional context.
• Organizational discipline. You manage multiple programs simultaneously and don\'t let details fall through the cracks under pressure.
• Tenant relationship skills. You build trust quickly, follow through consistently, and know how to make people feel genuinely cared for.

Benefits

• This role will provide the following benefits: 401k, dental insurance, health insurance, life insurance, and vision insurance.