
Senior Product Analyst - Clinical Engagement Solutions, Omnichannel Communications Team - National Remote
Optum
Schaumburg, IL (Remote)
New York City, NY (Hybrid)
Posted 2 weeks ago
Milltown Partners
Our clients operate at the frontiers of innovation - we advise technology companies driving change, global investors funding the future, the giants of sport and entertainment, and influential individuals on the communications and policy challenges that define their reputations. Our work spans corporate and financial communications, policy and public affairs to engage regulators and policymakers, policy communications and leadership communications. We underpin the full breadth of our capabilities with research-driven insights and campaigns. We're also pioneering AI-enhanced advisory work for both our clients and internal innovation, using technology to unlock insights from data at unprecedented scale and speed.
The role
Great communications and policy advice starts with brilliant research and analysis. As a Senior Analyst at Milltown Partners, you'll bring a more developed perspective to that work – not just producing the analysis that informs our advice, but beginning to shape it. You'll have enough experience to work with greater independence, take ownership of your outputs, and start to contribute meaningfully to how we solve problems for clients.
You'll work on live challenges across a range of sectors and issue types. You might be leading the media and stakeholder analysis for a technology company navigating a regulatory investigation. You could be tracking policy developments across multiple jurisdictions to help a global investor understand the landscape they're operating in. The work is substantive, the clients are sophisticated, and the expectation is that you'll bring a clear point of view, not just a summary.
We're looking for people who are ready to apply and develop what they know in a high-standards advisory environment.
What you'll do
Turn information into insight
You'll use research platforms like Factiva and Meltwater to monitor media, track policymakers and stakeholders, and understand the landscape our clients operate in. You'll leverage our internal AI studio and tools such as Claude and Notebook LM to produce analysis that's rigorous and useful. This isn't about summarising - it's about finding the thread that matters and pulling on it.
Help shape strategy
You'll contribute to discussions about what our clients should do and how they should communicate. You'll learn to think about audiences (investors, policymakers, journalists, employees), channels (owned platforms, media, policy engagement) and timing. You'll develop your own perspectives on the issues our clients face - whether that's AI regulation, competitive dynamics or stakeholder positioning - and share them with colleagues and clients.
Write for different audiences
From media briefings to policy analysis to internal reports, you'll draft content that's clear, compelling and tailored to purpose. You'll write for CEOs, policymakers, journalists and investors - often all in the same week. The ability to translate complexity into clarity is fundamental to the work.
Keep teams organised
You'll help manage the logistics that keep client work moving - scheduling, monitoring, agendas, and making sure nothing falls through the cracks. It sounds simple, but doing it well makes everything else possible.
Contribute to a collaborative culture
You'll work with people across the firm, give and receive feedback regularly, and help create an environment where everyone can do their best work. At Milltown, we're all in this together - comradeship isn't just a value, it's how we operate.
What we're looking for
You'll have at least 18 months professional experience in communications, policy or a related field, and you'll be ready to build on it in a more demanding advisory context.
Essential:
Desirable:
Why join us
We're an independent, employee-owned firm, which means the people who work here share in our collective success. We operate across London, Brussels, San Francisco, New York, and Washington D.C., advising technology companies, global investors, iconic brands and influential individuals on the communications and policy challenges that define their reputations.
Our culture is built on five values: brilliance, restlessness, comradeship, inclusivity and integrity. We expect a lot from each other, but we also invest in each other—through honest feedback, shared learning and genuine care that goes beyond the work itself.
We're also serious about building a diverse, equitable and inclusive workplace. We have measurable commitments around representation, inclusion, and supporting underrepresented communities through pro bono work. Creating an environment where everyone can thrive is central to how we operate.
By joining us, you’ll have access to:
Ready to apply?
If this sounds like the right fit, we'd love to hear from you.
Milltown Partners is a global advisory firm working with influential organisations and individuals on the communications and public policy challenges that define their reputations.Our clients are leaders in their field: groundbreaking technology companies and their founders; global businesses and their CEOs; prominent individuals and renowned institutions. Technology and innovation are at the heart of our business and problem-solving approach, and we root our strategies in data insights and research on the audiences that matter, messages that work, and communications channels that deliver.We work as one team to ensure our clients can draw on our collective experience. The advice of our teams in London, Brussels, Dublin, San Francisco and New York is informed by everyone from our accomplished analysts to the founding partners, including leaders who have joined us from respected advisory firms as well as senior positions at Google, WhatsApp, The Royal Household, Uber, the British Government, Airbnb, the Financial Times, Manchester United or the BBC. By combining our breadth of experience, deep sector-specific knowledge and a research-driven approach, we help our clients analyse and solve their most important communications challenges.We are an Employee Ownership Trust. The people that work here own the company and share in its success. We're fully independent and will remain so. That means we can continue to do what we've always done: take the long view, build a business aligned to our values, invest in our people and their development, and innovate to improve the quality of our advice.
Posted range
$74K/yr – $90K/yr
Taken straight from the job posting.
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