Responsibilities

• Lead high-stakes client conversations with confidence, clarity, and control
• Listen deeply to client goals, frustrations, assumptions, and internal dynamics
• Develop smart strategic recommendations across marketing and digital initiatives
• Guide owners, executives, and client stakeholders toward stronger decisions
• Build trust and rapport with skeptical clients who may challenge recommendations
• Present ideas in a way that is persuasive, logical, commercially grounded, and easy to understand
• Push back when needed without becoming defensive or combative
• Reframe client opinions into smarter strategic direction
• Help clients feel confident in the work, the thinking, and the path forward
• Partner with internal teams to shape direction and ensure strategic clarity

Requirements

• Strong experience in marketing strategy, brand strategy, digital strategy, agency consulting, or client advisory work
• Proven ability to lead conversations with business owners, executives, or demanding client stakeholders
• Strong marketing instincts across positioning, messaging, websites, campaigns, content, digital experiences, and growth strategy
• Confidence presenting and defending ideas in front of skeptical audiences
• The ability to think clearly and respond well in live conversations
• Strong communication skills, especially the ability to simplify complex ideas and make them persuasive
• Executive presence without arrogance
• Emotional intelligence paired with backbone
• Strong judgment, not just strong opinions
• Real adoption of AI in your workflow and thinking

Preferred

• naturally take control of a room without forcing it
• can win trust from skeptical people quickly
• you actually read this job description and reach out directly
• know how to challenge clients without alienating them
• are sharp enough to build strong ideas in real time
• stay calm when clients are emotional, doubtful, or opinionated
• understand that persuasion is not pressure — it is clarity, confidence, and logic
• know how to make clients feel understood while still leading them somewhere better
• use AI as a practical advantage, not a novelty

Benefits

• Fully Remote ( some preference for Northeast Ohio where many of the team are )
• Health Insurance
• 401k + Match
• AI-forward learning and growth
• - (from Compensation & Benefits)