Senior Brand Success Manager

Memphis, TN (Remote)

$55K/yr – $75K/yrSenior Level5+ years expFull time

Posted 7 months ago

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Job Summary

Lead multi-channel client partnerships and day-to-day program management to drive growth and strategic alignment.

  • Own major client relationships and cross-functional team delivery.
  • Must-have: 5–7 years agency/account management with multi-channel campaigns.
  • Standout: Executive presence with VP/CSuite engagement.

Job Description

Responsibilities

  • Own and lead day-to-day client communications across SEO, PPC, Paid Media, Analytics, Web, and emerging channels
  • Act as the senior liaison between clients and internal execution teams
  • Drive alignment between performance data, business objectives, and campaign strategy
  • Develop and present compelling client decks, including QBRs, annual reviews, and competitive analyses
  • Oversee client reporting communications to ensure clarity, accuracy, and strategic insight, not just data delivery
  • Anticipate client needs, monitor competitive landscapes, and proactively recommend growth opportunities
  • Mentor and guide Brand Success Managers and other team members within assigned partnerships
  • Confidently engage VP and C-suite stakeholders with executive presence and persuasive storytelling
  • Travel for in-person meetings and industry events (typically 2–3 times annually)

Requirements

  • Digital Marketing Agency experience is a MUST
  • 5–7 years of account management experience (agency experience required)
  • Multi-channel campaign management (SEO, PPC, Paid Media, Social)
  • Agency reporting structures and performance KPIs
  • Cross-functional collaboration between strategy, media, analytics, and development teams
  • The urgency, accountability, and client expectations are unique to agency life
  • Proven success in managing multiple brand partnerships simultaneously
  • Strong analytical skills with the ability to translate data into strategy
  • Executive presence and confidence when presenting to senior leadership
  • Exceptional relationship-building skills

Benefits

  • Fully Remote
  • Flexible PTO
  • Employee-First Culture
  • Work-From-Home Stipend
  • Medical, Dental, Vision
  • 401K Matching
  • Life Insurance
  • Strong company camaraderie and collaborative leadership
  • Opportunities to grow with a nationally recognized agency
HigherVisibility logo

HigherVisibility

HigherVisibility is a digital marketing agency that helps businesses grow through SEO, Paid Search, Paid Social, CRO, and Web Development. We work with a wide range of clients, from small and mid-sized businesses to franchises and multi-location enterprises, delivering strategies that drive measurable performance and scalable results.While we’re widely recognized for our SEO expertise, our work spans the full funnel. Whether managing a national paid campaign, optimizing conversion paths, or executing a website redesign, every engagement is grounded in strategy and aligned with clear business goals.Named Agency of the Year by Search Engine Land and consistently ranked among the top agencies by Clutch and G2, HigherVisibility is built for companies that want more than clicks—they want impact.The Targeted Growth SystemTMThe Targeted Growth SystemTM is our proprietary methodology for delivering marketing that actually grows the business, not just traffic or impressions.Used across all services—SEO, PPC, Paid Social, CRO, and Web—the system is designed to correct the most common problems we see: generic targeting, disconnected tactics, and unclear ROI.Who We Work WithWe partner with clients in sectors where performance marketing drives bottom-line results:Franchise and Multi-Location BrandsSmall to Mid-Sized Businesses (SMBs)Home Services (HVAC, plumbing, roofing, pest control)Financial ServicesE-commerce RetailersSaaS and Professional ServicesWhether you're a scaling SMB or an established enterprise, we build strategies to match your growth stage and market realities.Why Companies Choose HigherVisibilitySearch-led, strategy-driven—we bring clarity, focus, and alignment to complex marketing needsProven success across franchises, SMBs, mid-market, and enterprise organizationsBuilt-in accountability through unified goals, tracking, and performance monitoringRecognized leadership by Search Engine Land, Clutch, G2, and other trusted industry

Founded in 2009
Memphis, Tennessee, USA
74 employees (54 in marketing)

Salaries

Posted range

$55K/yr – $75K/yr

Taken straight from the job posting.

See all HigherVisibility salaries