Responsibilities

• Support the development and implementation of social media campaigns integrating into larger paid, owned and earned programs.
• Help educate clients and colleagues about emerging trends, platforms and best practices.
• Implement digital engagement campaigns for top-tier clients.
• Support the platform strategy for multiple clients and internal functions.
• Assist in managing client’s social media channels including editorial planning, content development, paid media, social listening, social media monitoring, and content performance analytics.
• Inform the development of effective digital and social media creative and editorial assets to resonate with priority audiences.
• Serve as a day-to-day client contact, providing reliable project management and strategic counsel as needed.
• Collaborate with internal agency staff to ensure client deliverables are being met.
• Support new business development efforts in pitch development and presentations.

Requirements

• 2-3 years in digital communications and marketing positions in roles focused on social media.
• Experience supporting clients or organizations in their social media programs.
• Strong knowledge of social media, including content formats, available ad targeting and analytics capabilities.
• Experience working closely with several types of teams such as creative, strategy, media planning and PR.
• Familiarity and comfort working with senior-level stakeholders and clients.
• A keen passion for tracking social media and influencer trends and leveraging them to solve client challenges.
• Knowledge of social media listening programs and the ability to transform findings into actionable insights.
• Ability to manage multiple projects at various stages simultaneously.
• Ability to work in a fast-paced, highly collaborative, multi-disciplinary team.
• Resilient mindset, deep curiosity and a healthy sense of humor.