Senior Associate, Balance Transfer Marketing - Discover & UM (Hybrid)

Chicago, IL (Hybrid)

$88K/yr – $100K/yrSenior Level2+ years expFull time

Posted 7 days ago

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Job Summary

Own end-to-end marketing campaigns across email, digital, and direct mail; optimize with data-driven testing; and collaborate with cross-functional teams to translate goals into actionable briefs and assets.

  • Lead campaign development and learning agendas across channels
  • Build testing frameworks and optimize performance
  • Collaborate with internal and external partners to ensure on-brand, high-quality assets

Job Description

Responsibilities

  • Campaign Execution: Manage end-to-end marketing initiatives, including campaign development and learning agenda execution across multiple channels: email, digital marketing and direct mail.
  • Data-Driven Optimization: Leverage performance metrics, consumer research, and market trends to identify growth opportunities, build testing frameworks, and optimize campaigns to improve results.
  • Cross-Functional Collaboration: Act as a key liaison between the business and internal stakeholders (Delivery Lane, Brand, Data Analytics, Channel Partners, Legal, Compliance and Operations) as well as internal and external creative agencies to ensure marketing assets are on-brand, high-quality, and delivered on schedule.
  • Strategic Communication: Influence decision-making and business outcomes by translating complex business goals into clear creative briefs, test plans, and data-backed storytelling for leadership.
  • Process Management: Manage multiple projects, changing priorities, and complex, matrixed environments while maintaining high accuracy and attention to detail.

Requirements

  • Bachelor’s degree or military experience.
  • At least 2 years of experience in marketing, project management, brand strategy, or digital and product marketing.
  • At least 2 years of experience in planning, executing, and analyzing marketing programs.
  • At least 2 years of experience managing creative processes, partnering with creative teams, and developing creative optimization frameworks.

Preferred

  • Master’s degree in Marketing, Business, or Communications.
  • Experience in the financial services or retail industries.
  • Experience in acquisitions marketing or direct response strategies
  • Experience with marketing technology, such as Salesforce Marketing Cloud.

Benefits

  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
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Capital One

3.8 Glassdoor

At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper. Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a supportive culture while earning amazing benefits. That’s life at Capital One. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. View our Social Media Community Guidelines https://www.capitalone.com/digital/social-media/

Founded in 1994
McLean, Va, US
62K employees (2,158 in marketing)
67% recommend to a friend
80% CEO approval

Traffic Signals

Monthly Visitors
127.9M
Monthly Google Ads Budget
$12.3M
Traffic Source Mix
Search
16.9%
Direct
77.4%
Referral
3.7%
Social
1.2%
Paid
0.6%

Headcount Trend

Current headcount: ~81.6K

Marketing Team

Marketing Team Size
1,388 (2% of company)
Median Career Experience
17.5 years
Median Tenure
7.2 years
Marketing Roles Posted (Last 30 Days)
29

Funding

Total Funding
$5.5B
Last Raise
$2.8B
Post IPO Debt, 6 months ago

Funding History

  • Sep 2025
    Post IPO Debt • $2.8B
  • Jan 2025
    Post IPO Debt • $1.8B
  • May 2023
    Post IPO Equity • $954M

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