Senior Analyst, Growth Strategy & Operations (Funnel & Analytics)

Responsibilities

• Own end-to-end funnel and customer journey analytics across payment and product-adoption funnels.
• Build scalable growth operating systems, including KPI frameworks, dashboards, experiment repositories, tracking standards, QA processes, and performance reviews.
• Partner with Growth, Product, Marketing, Data, Engineering, Sales, Finance, Legal, Risk, Compliance, and regional teams to prioritize opportunities and scale successful initiatives.
• Improve CRM, marketing automation, customer data, reporting, and analytics processes through automation and responsible use of AI.
• Establish reliable campaign and experiment measurement practices, including attribution requirements, control or holdout methodologies, success criteria, readouts, and documentation.
• Translate ambiguous growth priorities into clear execution, measurable outcomes, and repeatable systems.

Requirements

• 10+ years of experience in Growth, Growth Strategy & Operations, Product Growth, Product Analytics, Revenue Operations, Business Operations, or a related field.
• Demonstrated experience owning growth strategy and operations across complex, cross-functional initiatives.
• Proven experience building and operating funnel analytics, KPI frameworks, dashboards, experimentation programs, or performance-reporting systems.
• Strong analytical and problem-solving skills across customer, product, campaign, payment, and business-performance data.
• Demonstrated experience translating analysis and strategic priorities into operating processes, measurable outcomes, and scalable execution.
• Excellent written and verbal communication skills, including the ability to synthesize complex findings and present clear recommendations to senior stakeholders.

Preferred

• Experience in payments, fintech, B2B SaaS, or another high-growth, product-led environment.
• Hands-on proficiency with SQL and tools such as Looker, Tableau, Hex, Amplitude, Mixpanel, Snowflake, dbt, or equivalent platforms.
• Experience building scalable growth systems across CRM, marketing automation, customer data platforms, experimentation tooling, campaign operations, data-quality governance, and reporting automation.
• Experience analyzing payment-specific metrics and friction points, including authorization rates, payment-method performance, onboarding or KYC/KYB completion, risk-related drop-off, payment recovery, or first-transaction conversion.
• Experience partnering with Product, Engineering, Marketing, Sales, Finance, Legal, Risk, Compliance, and regional teams in a regulated or technically complex environment.
• A builder’s mindset, strong intellectual curiosity, resilience, and comfort operating in ambiguity while influencing across functions.