Senior Analyst - Customer Growth Dialogic Marketing

Responsibilities

• The Senior Analyst, Customer Growth Dialogic Marketing will play a key role in accelerating customer growth by driving the strategy, execution, and optimization of Dialogic marketing initiatives across the Charge Card Cross-Sell and Upgrade portfolio.
• This role sits at the intersection of growth marketing, channel management, analytics, and customer strategy, translating performance insights into actions that improve customer acquisition and business results.
• The Senior Analyst will own critical marketing initiatives from planning through execution, monitor and analyze channel performance, and partner closely with Product, Marketing, Servicing, and other cross-functional teams.

Requirements

• Strong project management and organizational skills, with the ability to manage multiple workstreams, competing priorities, deadlines, and stakeholders
• Skilled relationship builder with a proven ability to communicate clearly and concisely
• Experience collaborating across cross-functional teams and/or agency partners to drive work from development through execution.
• Exceptional oral and written communication skills
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Preferred

• Bachelor’s Degree
• Acquisition / growth marketing experience

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities