Senior Account Supervisor, Brand Experience, Ruder Finn

Chicago, IL (Hybrid)

$95K/yr – $120K/yrSenior Level5+ years expFull time

Posted 8 days ago

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Job Summary

Own and lead cross‑disciplinary account operations, guiding scopes, budgets, and timelines while shaping strategy, client counsel, and team development across integrated programs.

  • Own scope, budgets, and timelines across programs
  • Provide strategic client counsel and proactive issue resolution
  • Lead cross‑functional teams across creative, media, and influencer workstreams

Job Description

Responsibilities

  • Serve as   an   account   operations   lead ,   managing   scopes   and budgets,   providing   project   management   and   helping manage client priorities, workstreams, timelines, deliverables, budgets, and team responsibilities.
  • Support account strategy and tactical execution across integrated programs, ensuring work connects to the broader brand story, business goals, cultural moments, and measurable outcomes.
  • Build trusted relationships with clients by understanding their needs, expectations, business   objectives , competitive landscape, and category dynamics.
  • Provide thoughtful client counsel and clear recommendations, bringing solutions - not just updates - to account conversations and helping teams   anticipate   client needs.
  • Manage multiple projects from planning through execution, proactively   identifying   roadblocks, troubleshooting challenges, proposing solutions, and keeping work moving with confidence.
  • Oversee and/or lead account management processes   including of   status reports, agendas, recaps, trackers, timelines, budget trackers, scopes, and client-ready materials.
  • Oversee quality and operational performance of assigned accounts, ensuring deliverables are   accurate , polished, strategically sound, on time, and aligned with client expectations.
  • Contribute to integrated earned media strategy by helping develop   and pitch   story angles, pitch approaches, media lists, briefing materials,   monitoring   reports, and coverage recaps that ladder up to client goals.
  • Build and   maintain   media relationships across relevant consumer verticals such as lifestyle, parenting, food, wellness, retail, broadcast, podcast, newsletter, and creator-led platforms.
  • Support influencer and   creator   workstreams, including research, outreach, briefing materials, social content, creative briefs, contracting support, and relationship management as   appropriate .

Requirements

  • A bachelor's degree in communications, journalism, marketing, or a related field preferred.
  • 5 + years of experience in public relations, integrated communications, brand marketing, or a related field, preferably within an agency environment and with consumer or brand experience clients.
  • experience supporting or leading   large   integrated consumer communications programs that may include earned media, influencer marketing, experiential activations, social, partnerships, content, and brand storytelling.
  • consumer brand experience or strong interest across categories such as CPG, food, wellness, lifestyle, parenting, retail, consumer tech, or adjacent sectors.
  • understand how client strategy, media, creative ideas, cultural relevance, and account operations come together to drive results.
  • comfortable managing client relationships, leading day-to-day communications, presenting recommendations, and building trust with client stakeholders.
  • strong media instincts and experience developing pitches, media lists, briefing materials, monitoring reports, and earned-first ideas that support larger client objectives.
  • strong writer and editor who can develop and refine client materials, internal correspondence, plans, presentations, press materials, and reports with accuracy and polish.
  • highly organized and can manage multiple projects, deadlines, budgets, and shifting priorities while keeping clients and teams aligned.
  • proactive and solutions-oriented, able to identify potential issues, bring thoughtful recommendations, and elevate challenges appropriately.

Benefits

  • You will receive a competitive base salary and bonus opportunity
  • You will also be able to enroll in our Health, Dental, Vision, company paid Life Insurance, Flexible Spending Account, as well as 401k (match) plan.
  • Monthly allowance for cell  phone , office equipment, etc.
  • Generous PTO policy with paid maternity/ paternity leave
  • Professional learning and development opportunities
  • Workplace flexibility
  • On-site and off-site social gatherings
  • The  anticipated  salary range for this position, at the time of posting, is $95,000 - $120,000. The salary of the applicant selected for this role will be based on a variety of factors, including but not limited to, education, internal equity, geography, relevant years of experience, certifications, skills, abilities of the selected applicant, and other job-related qualifications. In addition, a range of medical, dental, vision, disability, 401(k) matching, paid time off, and/or other benefits also are  available by the company.
Ruder Finn logo

Ruder Finn

Ruder Finn is one of the world’s largest independent global communications and creative agencies. Founded in 1948, Ruder Finn has defined and redefined PR for 75 years, shaping communications that move industry-defining brands, companies, and leaders from what’s now to what’s next. Ruder Finn provides clients with bold communications strategies based on a global perspective and localized market knowledge that redefine leadership, reimagine the marketplace, and rethink customer experiences. The agency is organized around five core areas of expertise—Healthcare, Technology, Commerce, Leadership and Workplace—with AI-powered creative hub RF Studio53 and tech incubator RF TechLab providing cutting-edge predictive analytics, breakthrough creative, and customer-focused digital engagement. Ruder Finn has offices across 3 continents including the U.S., Asia and Europe. Wholly owned agencies within Ruder Finn Group include: Ruder Finn Inc., RF Studio53, RF Engage, Touchdown, Peppercomm, RF Comunicad, Mantis, jacobstahl, RF Bloom. For more information visit www.ruderfinn.com.+++At Ruder Finn we value integrity and transparency in our recruitment process. We have become aware of fraudulent actors impersonating our company on platforms like Telegram and similar communication platforms, falsely claiming to conduct job interviews. We want to clarify unequivocally: We Never Charge for Job Interviews or Ask for Your Financial Information: Our recruitment process does not involve any form of payment from candidates at any stage. If you’re being asked for payment or your financial information, it is not us! All our job-related communications come exclusively from our official email addresses (ending with @ruderfinn.com). If you are contacted for an interview or a job offer and have doubts about its legitimacy, or if you have any other questions, please contact us via our official website or official LinkedIn channel.

Founded in 1948
New York, New York, USA
920 employees (158 in marketing)

Traffic Signals

Monthly Visitors
8.7K
Traffic Source Mix
Search
34.6%
Direct
49.2%
Referral
7.7%
Social
7%
Paid
1.4%

Headcount Trend

Current headcount: ~920

Marketing Team

Marketing Team Size
130 (14% of company)
Marketing Roles Posted (Last 30 Days)
29