Senior Account Manager

Winter Park, FL (Remote)

Salary Not AvailableSenior Level5+ years expFull time

Posted 2 months ago

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Job Summary

Own high impact paid media client programs and translate business goals into channel strategies, then turn quarterly insights into action while coaching a team to raise readiness and strategic thinking.

  • Own and grow a portfolio of 4 to 8 accounts with executive-level client engagement and strategy leadership.
  • Drive growth strategy and roadmaps for advertising programs, turning business goals into testing plans and channel objectives.
  • Lead storytelling in monthly/quarterly reporting and mentor Account Managers to broaden team impact.

Job Description

Responsibilities

  • Own 4 to 8 high-impact accounts, overseeing client relationships and serving as the primary strategic lead
  • Run weekly or biweekly client meetings and lead executive-level discussions
  • Proactively set the growth strategy for your clients' advertising programs, translating business goals into channel objectives, testing plans, and tactical execution
  • Create annual and quarterly strategic roadmaps tied to client business outcomes
  • Own the storyline and insights for monthly and quarterly reporting
  • Review reporting decks, dashboards, and client deliverables before they are sent
  • Identify account risks and opportunities early and drive proactive solutions
  • Drive retention and expansion across managed accounts
  • Coach and mentor Account Managers to increase readiness, independence, and strategic thinking
  • Provide strategic guidance to your pod on bidding strategy, campaign structure, and platform-level decisions

Requirements

  • 5+ years of experience in paid media within a high-performance agency environment
  • Platform expertise: Deep, demonstrated experience across paid search (Google Ads), paid social (Meta Ads), and TikTok Ads. While this role is not in-platform daily, candidates must be able to speak fluently and in detail to bidding strategies, campaign objectives, and the nuances of how each platform operates.
  • Executive presence and communication: Impressive verbal communication skills with the ability to command a room. You can step onto a call with stakeholders and immediately earn their trust through your clarity, business acumen, and senior-level savviness. Strong written communication is table stakes; this role is won or lost on video.
  • Strategic leadership: You proactively set the growth strategy for your clients' advertising programs rather than waiting for direction. You make yourself indispensable by owning the partnership, anticipating needs, and bringing a clear point of view to every conversation.
  • People leadership: Experience mentoring or managing Account Managers
  • Execution discipline: High level of organization, attention to detail, and accountability
  • Adaptability: Ability to operate calmly under pressure and navigate ambiguity
  • Track record: A history of tangible achievements that demonstrate top-performer standards

Benefits

  • Fully remote, always, with company-paid medical, dental, and vision
  • Flexible time off, 12 weeks paid parental leave, bi-annual performance bonuses, 401(k) with salary matching, and paid company summits
  • A company-sponsored computer and real investment in your growth
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Tiger Tracks

Tiger Tracks is a digital marketing agency with 20+ years combined experience working at Google amongst its founding team. At Google we managed the ad campaigns for the highest-spending brands in the world (Verizon, Etsy, Dell, Snapchat, AT&T, Under Armor, etc..), and now help select companies improve digital marketing performance. Tiger Tracks' CEO was formerly Chief Growth Officer for a venture-backed company where he leveraged digital marketing to scale the business to over a $350MM valuation, and now uses these learnings to help the early-stage companies that partner with TigerTracks. About the Tiger Tracks free Marketing Audit: Tiger Tracks is happy to offer its signature free digital-marketing audit to businesses in its network. During the audit we deep-dive your current digital marketing setup to identify gaps, highlight untapped opportunities, and provide a customized plan to improve performance. It makes for highly useful analysis at no cost. Typical outcomes of our audits include uncovering significant wasted ad spend due to incorrect targeting/settings, improving conversion rates of ad creative and landing pages, fixing key tracking issues, and more. As a result, companies are often able to reduce their CaC by more than 50% while materially increasing ads-driven revenue due to the actionable insights from our audit. Please reach out directly over LinkedIn, or to cliff@tigertracks.ai, and we'll be happy to schedule an introductory call.

Palm Beach, Florida, USA
39 employees (13 in marketing)