Responsibilities

• Act as a client-facing consultant to identify, develop, and execute digital marketing campaigns and programs for enterprise clients.
• Serve as the primary point of contact for assigned clients, managing day-to-day communication and overseeing all account-related activities.
• Own or support account strategy development and needed refinement over the course of client relationship on at least 80% of your accounts
• work with clients and internal team members to ensure consistent client success, leading multiple accounts, offering strategic counsel to clients, and providing mentorship and direction to junior teammates
• Develop and maintain a strong understanding of each client's business objectives, industry, and target audience.
• Ensure consistent account performance against all defined KPIs, overseeing communication of results and providing analysis
• Manage project timelines, budgets, and deliverables to ensure timely and accurate completion of client projects.
• Ensure speed and accuracy across all client correspondence
• Work closely with leadership team to regularly review account performance and identify opportunities for account growth
• Manage the overall financial health of assigned accounts, including forecasting, budgeting, and invoicing.

Requirements

• Minimum of 5 - 7 years of experience in marketing account management in an agency
• Strong knowledge of digital marketing tactics, including SEO, PPC, social media, email marketing, and content marketing.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Experience with project management tools and software.
• Proven track record of driving revenue growth and developing long-term client relationships.
• A “lean in” personality willing to immerse themselves in learning the client’s business

Benefits

• Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA.
• Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.
• 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.
• Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family.
• Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.
• Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program.
• Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
• Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events.