Responsibilities

• Serve as a lead day to day client contact and maintain strong, transparent relationships with assigned clients
• Develop a deep understanding of each client’s business, industry, communications goals, audiences, and competitive landscape
• Lead client meetings and calls with confidence, clear recommendations, and limited senior oversight
• Translate client goals into actionable communications plans, timelines, deliverables, and campaign priorities
• Anticipate client needs and potential challenges, recommend solutions, and escalate material risks appropriately
• Manage expectations and deliver commitments accurately, on time, and within agreed scope
• Create polished client materials, including plans, presentations, briefing documents, meeting recaps, reports, and strategic recommendations
• Maintain accurate project tracking, documentation, time reporting, and account organization across multiple assignments
• Support crisis communications and issues management by working with senior leadership on strategy and implementation
• Use AI tools to strengthen research, planning, writing, analysis, reporting, and workflow efficiency while applying professional judgment and human review

Requirements

• Bachelor’s degree in communications, marketing, public relations, journalism, or a related discipline preferred
• Five or more years of comparable agency, corporate communications, or in house public relations experience
• Demonstrated experience leading day to day client work and executing strategic publicity campaigns with limited oversight
• Proven success securing meaningful placements with national, regional, and New York media
• Strong media and influencer relationships across relevant hospitality, lifestyle, entertainment, and business categories
• Excellent writing, editing, presentation, and verbal communication skills, including consistent application of AP Style
• Strong journalistic instincts and the ability to adapt voice, tone, and story positioning for different brands and audiences
• Strong organization, time management, and ability to manage multiple accounts, priorities, and deadlines in a fast paced environment
• Demonstrated ability to mentor junior staff, delegate effectively, and provide constructive feedback
• Working knowledge of AI tools used for research, ideation, writing support, media analysis, reporting, presentation development, and workflow management