Responsibilities

• Lead strategic client relationships at the senior level, positioning the team as a true business partner
• Create account growth strategies that expand our partnership and maximize value delivery
• Spearhead commercial initiatives that drive revenue growth while delivering client success
• Contribute to financial forecasting and internal revenue management activities
• Collaborate with creative, strategy, and production teams to deliver integrated solutions
• Transform client business challenges into opportunities for creative innovation
• Shape strategic recommendations that align with client business objectives
• Stay ahead of industry trends to identify growth opportunities for ice cream brands
• Deliver compelling presentations and proposals that secure client buy-in
• Build and mentor account teams, fostering a culture of client service excellence
• Drive continuous improvement in how we partner with the client

Requirements

• You’re deeply online — TikTok, Pinterest, YouTube, Reddit, Twitter, niche forums — and you know the difference between a moment and a movement.
• You’re fluent in campaign development and content ecosystems — from Super Bowl-scale to scrappy UGC-style.
• You’ve led teams before and know how to coach, mentor, and raise the bar for others.
• You’re AI-curious (if not AI-fluent) — and you’ve started integrating tools into how you think, brief, and ideate.
• You’re a strong presenter, a natural collaborator, and the kind of person who makes clients feel both inspired and understood.
• A proven track record in senior account leadership, with strong experience managing prestigious consumer brands
• Strategic vision that connects creative solutions to tangible business outcomes
• Proven ability to grow accounts and expand client relationships
• Expertise in translating business challenges into effective creative briefs
• Experience leading client partnerships for major consumer packaged goods brands, ideally in food or beverages