Senior Account Director, Enterprise Tech PR

Responsibilities

• Client Strategy & Counsel: Serve as a trusted lead across high-profile accounts, providing high-level strategic direction to senior client executives. Develop long-term PR plans aligned with client business objectives and confidently navigate difficult conversations or productive client pushback when necessary.
• Crisis & Narrative Excellence: Act as a trusted source during client crises by conducting risk assessments and drafting proactive communications. Interview executives to build robust thought leadership platforms and translate complex technical innovations into media-friendly narratives.
• Portfolio Management & Business Operations: Take accountability for account health, revenue forecasting, and resource allocation to optimize team utilization and minimize over/under-service. Oversee client contracts, KPIs, and monthly/annual scopes of work.
• Media & Integrated Strategy: Build sophisticated, long-term media and engagement strategies spanning media, analyst, and social landscapes. Maintain absolute editorial quality control across the portfolio and leverage a strong network of established relationships across Tier-1 national business and trade media.
• Organic Growth: Proactively identify expansion opportunities within your current roster to drive organic business development and maintain high client retention rates.
• Team Leadership & Talent Development: Directly manage, coach, and inspire team members, establishing clear professional goals and delivering targeted training to upskill junior and mid-level practitioners.
• Innovation & Agency Leadership: Lead teams in adopting emerging PR technologies and alternative communication channels, while expanding leadership footprints into global PR management.

Requirements

• Senior AD experience: You're a Senior Account Director now, or you've been an Account Director long enough to run accounts without a safety net. You have 10 to 12+ years of agency communications experience.
• Account ownership: You run an account on your own, start to finish. You own the client relationship, the strategy and the process. You turn loose direction into a real plan and lead it without waiting to be told.
• Agency business sense: You've scoped programs and managed a P&L. You know how budgets, resourcing and team utilization shape the work.
• Team-level project management: You know everything the team has in motion and how the pieces fit together. You keep every part moving, even on days you're not touching it yourself.
• Technical fluency and storytelling: You dig in until you understand the client's industry and technology. You can take something complicated, make it simple and connect it to what's happening in the world.
• People leadership: You develop your team, have the hard conversations, and work with HR on performance issues, including PIPs when they're needed.
• Location: You're based in the San Francisco Bay Area.

Preferred

• Existing media relationships.

Benefits

• Robust benefits program
• Unlimited vacation with PTO minimums
• Unlimited sick leave
• 401k with company match
• Monthly mental health stipend, 2 ‘NOPE’ days/year, and quarterly wellness challenges
• Profit-sharing program
• Workplace flexibility
• Professional learning and development
• 6-month paid parental leave
• Transit benefits