Seasonal Resort Marketing Specialist

Responsibilities

• Event & Guest Experience Support
• Support the successful delivery of resort events, activations, and guest experience initiatives through hands-on coordination and execution.
• Responsibilities include:
• Coordinate with key stakeholders including resort operational teams, centralized marketing partners, community organizations, vendors, and event partners.
• Assist with the setup, execution, and breakdown of resort events and activations, including tents, tables, signage, registration areas, and event materials.
• Manage event registration and guest check-in processes, ensuring a positive and welcoming guest experience.
• Serve as an on-site representative during events, providing excellent customer service and addressing guest questions or concerns.
• Support day-of event logistics, vendor coordination, and operational communication to ensure smooth execution.
• Assist with on-mountain and village activations during peak periods to enhance the guest experience.
• Maintain event supplies, promotional materials and giveaway items, and branded assets as needed.

Requirements

• Bachelor's degree in Marketing, Communications, Business, Hospitality, Event Management, or related field; equivalent combination of education, training, and relevant experience will also be considered
• Strong customer service skills and a guest-first mindset
• Excellent written and verbal communication skills
• Skiing proficiency: Proficient skiing or riding skills to access parts of the mountain are required
• Excellent organizational and time-management abilities with strong attention to detail
• Comfortable working independently and collaboratively across multiple departments
• Ability to work flexible hours, including weekends, holidays, and special event dates as needed
• Ability to perform physical event setup and breakdown activities, including moving event materials and working outdoors in various weather conditions

Preferred

• Experience coordinating events of varying sizes and complexity levels
• Experience with website content management systems (CMS)
• Proficiency in Adobe Creative Suite, Canva, or similar design tool

Benefits

• Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans