Retail Promotions & Marketing Operations Coordinator

Westminster, MA (On-site)

$24/hr – $27/hrEntry Level2+ years expFull time

Posted 2 weeks ago

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Job Summary

Own and run the end-to-end promotion lifecycle for hardware retail programs across Mi9 and store operations, including setup, validation, execution, and reconciliation.

  • Coordinate promotion setup, testing, and activation
  • Collaborate with Marketing, Product, IT/POS, Store Ops, and Accounting to ensure accuracy

Job Description

Responsibilities

  • Coordinate the setup, maintenance, testing, and validation of promotions within Mi9 Merchant, Mi9 Store POS, and related systems.
  • Maintain promotional calendars, pricing files, barcodes, coupons, markdown requests, and activation schedules.
  • Review promotional information for accuracy and help confirm that programs are properly configured before launch.
  • Coordinate the approval, production, and distribution of monthly sale signs, promotional sign kits, and other in-store materials.
  • Communicate with print vendors and internal teams to help ensure signage is accurate and delivered on time.
  • Support Ace Hardware and Emery Jensen Distribution promotional programs, store conversions, and program changes.
  • Review promotional pricing and offers on HardwareStore.com and other digital platforms for accuracy.
  • Monitor promotional reports and identify discrepancies, errors, or missing information.
  • Assist with resolving issues involving promotional pricing, coupons, barcodes, signage, and POS activation.
  • Coordinate with Marketing, Product and Inventory Management, IT/POS, Store Operations, and Accounting to support promotional execution.

Requirements

  • Associate degree in Marketing, Business Administration, Merchandising, Communications, or a related field preferred.
  • 2+ years of experience in retail promotions, pricing, merchandising, administrative support, marketing operations, or a related field preferred.
  • Experience working with retail point-of-sale, pricing, merchandising, or promotional systems preferred.
  • Strong Microsoft Excel skills and comfort working with spreadsheets and large data sets.
  • Excellent attention to detail and commitment to accuracy.
  • Strong organizational and time-management skills.
  • Ability to manage multiple assignments and meet established deadlines.
  • Strong written and verbal communication skills.
  • Ability to follow established processes and maintain accurate records.
  • Ability to identify discrepancies, gather information, and coordinate with others to resolve issues.

Preferred

  • Experience with Mi9 Merchant, Mi9 Store POS, Ace Hardware, Emery Jensen Distribution, ACENET, or HardwareStore.com is a plus.

Benefits

  • 401(k) with match program - AVAILABLE DAY 1
  • PTO Awards starting at 80 hours and increases with seniority
  • Paid Holidays
  • Medical, Vision, and Dental insurance
  • Company Funded-HSA/HRA Program
  • Short Term Disability
  • Company Paid Life Insurance
  • Wellness Program-  Earn $300 annually
  • Tuition Reimbursement
  • Gym Reimbursement

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