Retail Program Manager - Lead Generation at ARS-Rescue Rooter | San Antonio, TX

ARS-Rescue Rooter

Retail Program Manager - Lead Generation

San Antonio, TX (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Drive field-based HVAC lead generation and people leadership for a national retail program, coaching store teams, coordinating events, and partner relationships to hit quarterly lead targets.

Own field leadership and daily coaching of retail associates to hit lead goals.
Must-have: Two+ years sales experience with retail/field teams.
Standout: In-store events and store partnerships to drive engagement.

Job Description

Responsibilities

Recruit, train, and manage team members in the retail HVAC lead generation program
Manage daily and weekly associate performance, schedules, and activities to achieve lead generation goals
Hold regular team meetings to train, motivate, and support retail associates
Provide coaching, performance feedback, and leadership support to retail team members
Develop and implement sales strategies to increase HVAC lead generation and retail performance
Spend approximately 60–65% of time in the field supporting retail associates and store partnerships
Build relationships with retail store managers and home services teams
Track and report key performance metrics including leads generated, staffing levels, and retail program performance
Organize store events, promotions, and contests to increase customer engagement and lead activity
Provide technical updates and training regarding HVAC products, indoor air quality solutions, and seasonal promotions

Requirements

High school diploma or GED required
Minimum of two years of demonstrated sales experience
Prior experience managing retail teams or field sales teams preferred
Strong leadership, communication, and organizational skills
Ability to work evenings and weekends as needed
Strong customer engagement and sales coaching skills
Ability to interpret training materials and support team development

Benefits

Insurance available after 31 days of employment
Take-home company vehicle / fuel / vehicle maintenance
Low-cost medical insurance options starting at $5/week
Dental and vision insurance options
Health Savings Account (HSA) or Flexible Spending Account (FSA)
401(k) with company match
Paid time off and holiday pay
Company-paid life insurance
Career growth opportunities within a national service organization

ARS-Rescue Rooter

ARS® / Rescue Rooter® is a leading brand of American Residential Services LLC., which provides heating, air conditioning, indoor air quality, plumbing, drain cleaning and sewer line services from company-owned locations across the United States. United by exceptional service, the ARS® / Rescue Rooter® Network serves both residential and light commercial customers. ARS® / Rescue Rooter® provides cooling, heating, and plumbing services with a knowledgeable team of trained specialists who have the professional experience to do any job right – the first time. You can count on our courteous technicians, plumbers, and Comfort Advisors to provide you with exceptional service – 7 days a week. When our employees visit your home, rest assured that they have passed national background and drug tests, and are equipped to provide you with the service you need. We treat you and your property with respect by calling before we arrive at your property, providing an honest, upfront estimate you approve before any work is done, and taking care of your property by using shoe covers and drop cloths as needed.

Founded in 2006

Memphis, Tennessee, USA

1.9K employees (75 in marketing)

www.ars.com