Retail Media Ad Operations Manager

Responsibilities

• Be able to coach and mentor junior talent to become retail media solution experts.
• Train Retail Media Sponsored Ad and Programmatic Specialists in best practices and operational processes.
• Inspire your direct reports to reach their quarterly, annual, and long-term goals.
• Foster a culture of open communication and 360-degree feedback.
• Collaborate cross-functionally with internal and external partners to evangelize team’s value and expertise.
• Support Senior Director of Retail Media Operations with team development, team routines, and team vision.
• Develop and execute retail media strategies aligned with overall business goals, focusing on driving sales and increasing visibility.
• Build and maintain strong relationships with key stakeholders, including media agencies, client teams, retailer partners, and ad technology partners.
• Collaborate with cross-functional teams, including brand management, product, and integrated marketing to align advertising strategies with overall business objectives.
• Create proposals and presentations to represent solutions designed around client goals.

Requirements

• Associate Degree
• 5-8 +years of experience in managing retail media sponsored search and programmatic ad solutions (Amazon, Walmart, Target, Instacart) with a track record of achieving client objectives.
• 2+ years of experience leading and coaching a team, ideally with 3-5 direct reports.
• Understanding of SEM to pair with Programmatic
• A strong player / coach team member, with the ability to roll up their sleeves to help specialists.
• Proficiency in performance marketing, conversion optimization, and online customer acquisition.
• Expert of ad technology that supports retail media solutions, such as Skai, Hellium10, Pacvue, Analytic Index, Amazon Marketing Cloud, Intentwise)
• An exceptional eye for detail, analytical and ability to solve problems given the fast-paced nature of our division, the aptitude to multitask.
• Sit for extended periods (typically 6+ hours per day).
• Use a computer, including keyboard and mouse, for prolonged periods.