Retail Media Ad Operations Manager

Chicago, IL (Hybrid)

$84K/yr – $120K/yrSenior Level5+ years expFull time

Posted 3 weeks ago

Job Summary

Own and grow a Retail Media Operations team focused on coaching, cross-functional collaboration, and delivering data-driven retail media programs for top clients.

  • Lead and mentor a team of specialists to drive sponsored search, DSP, and programmatic campaigns
  • Develop retail media strategies aligned with business goals and client needs
  • Partner with agencies, brands, and tech vendors to optimize performance and expand opportunities

Job Description

Responsibilities

  • Be able to coach and mentor junior talent to become retail media solution experts.
  • Train Retail Media Sponsored Ad and Programmatic Specialists in best practices and operational processes.
  • Inspire your direct reports to reach their quarterly, annual, and long-term goals.
  • Foster a culture of open communication and 360-degree feedback.
  • Collaborate cross-functionally with internal and external partners to evangelize team’s value and expertise.
  • Support Senior Director of Retail Media Operations with team development, team routines, and team vision.
  • Develop and execute retail media strategies aligned with overall business goals, focusing on driving sales and increasing visibility.
  • Build and maintain strong relationships with key stakeholders, including media agencies, client teams, retailer partners, and ad technology partners.
  • Collaborate with cross-functional teams, including brand management, product, and integrated marketing to align advertising strategies with overall business objectives.
  • Create proposals and presentations to represent solutions designed around client goals.

Requirements

  • 5-8 years of experience managing retail media sponsored search, Amazon DSP, and programmatic ad solutions (Amazon, Walmart, Target, Instacart) with a track record of achieving client objectives for large, complex accounts.
  • 2+ years of experience leading and coaching a team, ideally with 3-5 direct reports.
  • Understanding of SEM to pair with Programmatic
  • A strong player / coach team member, with the ability to roll up their sleeves to help specialists.
  • Proficiency in performance marketing, conversion optimization, and online customer acquisition.
  • Expertise in ad technology that supports retail media solutions, such as Amazon DSP, Amazon Marketing Cloud, Skai, Helium 10, Pacvue, Analytic Index, and Intentwise, with the ability to translate AMC insights into actions and recommendations that connect DSP performance, Search, and the total commerce flywheel.
  • An exceptional eye for detail, analytical and ability to solve problems given the fast-paced nature of our division, the aptitude to multitask.
  • Strong communication and team collaboration skills, with the ability to operate in a client-facing role across diverse client groups.
  • Command of essential Microsoft Office applications, Excel with the ability to use formulas, functions, and pivot tables at advanced level.
  • Adept in project and campaign management across concurrent clients and campaigns.
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Acosta

Acosta brings simplicity to retail sales. We act as a catalyst to boldly connect brands, retailers and consumers, fueling growth and building long-term value throughout North America and Europe.We are deeply embedded in every corner of the retail industry, strengthening the local, regional and national relationships between brands and retailers. Our team of experts uses deep industry insight, cutting-edge analytics and integrated partnerships to help our clients move ahead with confidence.

Founded in 1927
Jacksonville, Florida, USA
13K employees (3,659 in marketing)

Salaries

Posted range

$84K/yr – $120K/yr

Taken straight from the job posting.

See all Acosta salaries

Traffic Signals

Monthly Visitors
307.6K
Traffic Source Mix
Search
25.2%
Direct
61.3%
Referral
12.2%
Social
0.7%
Paid
0.5%

Headcount Trend

Current headcount: ~13.1K

Recent News

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Retail Media Ad Operations Manager

Acosta · Chicago, IL · Hybrid