Retail Brand Ambassador / Customer Engagement Associate (In-Store Events)

Austin, TX (On-site)

Salary Not AvailableEntry LevelFull time

Posted 4 months ago

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Job Summary

Represent brand ambassadors for ABC Home & Commercial at Costco in the Austin area.

  • Own in-person interactions and schedule in-home consultations for ABC sales specialists.
  • Must-have: Stand for long periods and maintain a professional, friendly demeanor.
  • Standout: Travel to six Costco locations in the Austin area.

Job Description

Responsibilities

  • Connect with Costco members in a warm, approachable, and genuine way
  • Start conversations and build quick rapport in a busy retail setting
  • Share information about ABC’s home services (HVAC, water heaters, water treatment)
  • Representing and/or marketing the brands (and products/services) of the warehouse company (e.g., Costco), the manufacturing company (e.g., Lennox or EcoWater) and the service company (ABC Home & Commercial) in a highly positive, professional and courteous manner.
  • Always ensuring a positive impression of all companies and in all circumstances (even if the only exchange is a friendly “smile”).
  • Developing and maintaining a basic knowledge of product lines and services.
  • Documenting and/or updating customer records and interactions as required.
  • Schedule free in-home consultations with warehouse club members for in-home consultation with ABC sales specialists.
  • Travel to six Costco's (Georgetown, Great Hills, Cedar Park, Pflugerville, William Cannon and Kyle).
  • Work alongside a supportive team while representing trusted brands

Marketing Team

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