ReStore eCommerce Coordinator at GREATER DES MOINES HABITAT FOR HUMANITY | Des Moines, IA | $20/hr – $22/hr

GREATER DES MOINES HABITAT FOR HUMANITY

ReStore eCommerce Coordinator

Des Moines, IA (On-site)

$20/hr – $22/hrEntry Level1+ years expFull time

Posted 4 months ago

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Job Summary

Drive ecommerce operations for Habitat for Humanity ReStore by managing product data, online customer experience, and integrations to boost online sales.

1–3 years of ecommerce operations experience in retail or consumer goods.
Must-have: Proven data management and catalog setup skills for online store.
Strong ability to improve user experience and conversions across collections and pages.

Job Description

Responsibilities

Execute online item set up for new and existing products, including categorization, product collections, imagery, and availability
Maintain data accuracy and integrity within the ecommerce system, performing regular audits and updates as needed
Respond promptly to customer inquiries and resolve issues related to orders, shipping, and product information
Collaborate with marketing to utilize social media, advertising, and external sources to drive sales
Optimize collections and pages to create a great online user experience and maximize conversions
Work with store managers to maintain seamless customer experience from online shopping to in-store pickup
Work with other ReStore staff on identifying potential items for the online stores
Analyze ecommerce performance metrics and generate reports to track sales trends, customer behavior, and inventory turnover
Review online apps and plug-ins that can increase sales and create a better customer experience
Work with 3rd party vendors on integrations, updates and other changes to our site as needed

Requirements

Proven experience (1-3 years) in ecommerce operations, ideally within a retail or consumer goods environment
Product photography experience preferred
Bachelors in retail, business, marketing or related field or equivalent work experience
Excellent problem-solving ability and detail oriented mindset
Excellent communication and time management skills
Ability to work within a limited budget/with limited resources
Committed to GDMHFH mission and environmental stewardship
Energetic with entrepreneurial spirit
Able to lift up to 50 lbs.
Treat others in a nondiscriminatory, lawful and ethical manner, respecting the differences among people, and the value they bring to GDMHFH

Preferred

Product photography experience preferred

Benefits

403(b) retirement plan with employer match
Medical, dental, and vision insurance
Employer-paid long-term disability
Voluntary life insurance options
Employee Assistance Program (EAP)
Pet insurance
Paid Time Off (PTO)

GREATER DES MOINES HABITAT FOR HUMANITY

Seeking to put God’s love into action, Greater Des Moines Habitat for Humanity (GDM Habitat) brings people together to build homes, communities, and hope. GDM Habitat is a nonprofit, ecumenical Christian ministry founded on the conviction that every man, woman and child should have a decent, safe and affordable place to live. We are about building with people in need regardless of race or religion. We welcome volunteers and supporters from all backgrounds.Many residents of Greater Des Moines struggle daily with the lack of decent and affordable housing. More than 10,000 low-income families in our community are stuck in cost-burden rental situations they cannot afford. In neighborhoods with Habitat’s focus, more than one out of four homes are in need of repair to preserve the home or keep it at a basic level of safety. In Polk County, thousands of working families do not earn enough to qualify for a traditional mortgage. The average monthly payment for very low-income families would consume half of their monthly income. Rent is no better, the average monthly payment is a cost burden for 75% of this population.Through volunteer labor and donations of money and materials, GDM Habitat builds and rehabilitates simple, decent houses alongside our homebuyer families.

Founded in 1986

Des Moines, Iowa, USA

72 employees (2 in marketing)

www.gdmhabitat.org