Regional Marketing Liaison

Responsibilities

• Develop and maintain strong, collaborative relationships with referring physicians, physician offices and healthcare organizations throughout the assigned territory.
• Meet regularly with staff and physicians at IBJI's priority referring groups to communicate new services, introduce new physicians, increase awareness of existing services and identify opportunities to better serve referral partners.
• Develop relationships with physicians who do not consistently refer to IBJI, as well as physicians who are new to the area, with the goal of establishing IBJI as a trusted orthopedic resource.
• Identify referral barriers and opportunities and communicate relevant feedback to Marketing and appropriate internal leadership.
• Serve as a liaison between referring offices and IBJI, helping identify and resolve service or communication issues that may impact referral relationships and escalating issues appropriately.
• Coordinate opportunities for IBJI physicians to engage directly with referring physicians, healthcare professionals and community partners.
• Provide referring offices with timely information regarding physicians, services, access, locations and other resources.
• Maintain consistent follow-up with referral sources to strengthen relationships and ensure continuity of communication.
• Develop and maintain relationships with employers, community organizations, schools, athletic organizations and other strategic partners within the assigned territory.
• Support IBJI's work comp growth strategy by identifying and engaging local employers and introducing them to IBJI's work comp services and capabilities.

Requirements

• Bachelor’s degree or equivalent experience in marketing, business, communications, healthcare marketing, business development or a related field.
• 2–3+ years of experience in marketing, business development, physician relations, healthcare, sales, community outreach or a related field.
• Strong interpersonal skills with the ability to communicate professionally with physicians, patients, staff, employers and community partners at all levels of an organization.
• Proven ability to develop and maintain constructive and cooperative working relationships over time.
• Strong organizational and time-management skills with exceptional attention to detail.
• Ability to work independently, prioritize multiple initiatives and make sound decisions in a fast-paced environment.
• Strong marketing mindset with an eye for creativity and opportunity.
• Valid driver's license, reliable personal vehicle and good driving record.
• Ability and willingness to travel frequently throughout the assigned territory.
• Willingness to work occasional evenings and weekends when required for events or other business activities.

Preferred

• Experience in healthcare or physician practice marketing.
• Experience working directly with physicians, physician practices, employers or referral sources.
• Experience in physician relations, business development or community relations.
• Experience managing a marketing budget
• Knowledge of the South and Southwest suburban communities and healthcare market.

Benefits

• Base salary offers for this position may vary based on factors such as location, skills and relevant experience.
• We offer the following benefits to those who are benefit eligible (30+ hours a week): medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.