Responsibilities

• Manage the complete lifecycle of direct mail, email, digital, trigger, and prescreen marketing campaigns.
• Develop project plans, timelines, implementation schedules, and delivery milestones.
• Coordinate detailed workflow activities across Analytics, Data Operations, IT, Print Production, Digital Ops, Creative Services, and Compliance teams.
• Monitor campaign progress and ensure deliverables meet client expectations and contractual requirements.
• Facilitate campaign kickoff meetings and operational readiness reviews.
• Oversee campaign file intake, validation, processing, quality control, and delivery activities.
• Ensure compliance with file layouts, business rules, data specifications, and operational procedures.
• Coordinate source data acquisition, suppression processing, segmentation, enhancement, and output generation.
• Partner with Analytics teams to validate campaign selections, targeting criteria, and performance metrics.
• Ensure accurate implementation of campaign specifications and client-requested changes.

Requirements

• 3+ years of project management experience.
• Experience managing marketing campaigns, data operations, or operational projects.
• Experience working with cross-functional teams across multiple business units.
• Proven ability to manage multiple projects simultaneously.
• Experience coordinating external vendors and service providers
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Project, Smartsheet, Jira, Monday.com, or similar project management tools
• Ability to work independently and manage multiple priorities in a deadline-driven environment
• Clear verbal & written communication skills